商业课 - SSS致Akal安保 - 销售与客户关系

YB: You know how many years? Forty years ago, yeah, I am, I am fifty-eight, I was twenty-one-year-old when I went to officer academy. This was exact repeat the same lecture which I got, how many years ago hey..

YB：你知道那是多少年前吗？四十年前，对，我，我今年五十八岁，我去军官学院的时候二十一岁。这完全是当年我听到的同一堂课的重演，那是多少年前来着，嘿……

Student: Thirty-seven.

学生：三十七。

YB: Thirty-seven-years-ago. You will be extremely wrong I am not using the word stupid but that’s what he used. If you do not give instruction to your officers in the field and break away, never talk to your subordinate to make a impression, always talk to your subordinate to make impact. If you ever talk to your officer to order him around, or impress him, or threat him you are working with a deadly snake who will betray you at the moment when you don’t want to be.

YB：三十七年前。你会犯极大的错误——我不用「愚蠢」这个词，但那就是他当年用的词。如果你不给战场上的军官下指令，就撒手不管，永远不要跟你的下属说话是为了留下印象，永远要跟你的下属说话是为了造成影响。如果你跟你的军官说话是为了对他发号施令，或者给他留下印象，或者威胁他，那你就是在跟一条致命的毒蛇共事，它会在你最不希望的时刻背叛你。

to order him around, or impress him, or threat him you are working with a deadly snake who will betray you at the moment when you don’t want to be.

对他发号施令，或者给他留下印象，或者威胁他，那你就是在跟一条致命的毒蛇共事，它会在你最不希望的时刻背叛你。

In my life I have never met a more stupid man than one of my private you call him GI, we call him spy, he was stupid of the whole universe, highly intelligence, uniform man, everybody wanted to dismiss him, everybody; it was a unanimous decision this man should be dismissed, court-martialed and shot. Oh that was all right for us, all we have to say is he doesn’t done duties, he neglected this Baba under section, whichever section we apply in one section and what is a court-martial, junk some few people, they get sitting there and just trying to decide to please the commanding officers so things can be right.

我这辈子没见过比我手下一个列兵更愚蠢的人——你们叫 GI，我们叫他间谍——他是全宇宙最蠢的，智力极高，穿制服的人，所有人都想开除他，所有人；这是一致的决定，这个人应该被开除、送军事法庭、枪毙。哦，那对我们来说没问题，我们只要说他没履行职责，他疏忽了这个 Baba，按某一条，不管我们适用哪一条，一条就够了，军事法庭是什么，就是找几个人凑一块儿，他们坐在那儿，只是想讨好指挥官，好让事情过得去。

When I heard that I’ll say, I am sad, we were sitting in a officers’ meeting, and I said, “I am sad.” So what I heard is next day I was told he is reporting to my command, I said, “Hallelujah look at this.” None can have him now what I am going to do with him, we are intelligence unit, we are supposed to be great, he came I ask him I said, “Okay well I have to live with you.”

我听到这事的时候我说，我很难过，我们当时坐在军官会议上，我说：「我很难过。」结果我听到的是，第二天有人告诉我，他要来向我报到，我说：「哈利路亚，看看这个。」现在谁也不能要他，我拿他怎么办，我们是情报单位，我们本该很了不起，他来了，我问他，我说：「好吧，我得跟你共处了。」

And he said to me he said, “What I can do for you?”

他对我说，他说：「我能为你做什么？」

unit, we are supposed to be great, he came I ask him I said, “Okay well I have to live with you.”

单位，我们本该很了不起，他来了，我问他，我说：「好吧，我得跟你共处了。」

And he said to me he said, “What I can do for you?”

他对我说，他说：「我能为你做什么？」

Can you believe, I was twenty ranks up. He was the only man I saw who can look at my face, only one person. Here my deputies and all that, yes sir, and that’s it because I realized when I resign my job I was not getting my clearance from service, I went to the director I said, “What is happening?”

你能相信吗，我当时比他高二十级。他是我见过的唯一一个敢看我的脸的人，只有这一个人。我的副手们还有其他人，都是「是，长官」，就这样，因为我意识到，当我辞职的时候，我拿不到退役证明，我去找主管，我说：「这是怎么回事？」

He said, “Well the file is not complete.”

他说：「嗯，档案不完整。」

I said, “My service file is not complete what’s wrong with it?”

我说：「我的服役档案不完整，哪里有问题？」

He said, “You don’t have your sketch there.”

他说：「你那里没有你的画像。」

We call the deputies superintendent in charge and I said, “What is happening, put a sketch there somehow get it.”

我们把副手叫来，他是主管，我说：「怎么回事，想办法弄一张画像放进去。」

He said, “What should I do, nobody has looked at your face all these eighteen years you are served, who can make a sketch.”

他说：「我该怎么办，你服役这十八年，没有一个人看过你的脸，谁能画得出画像。」

I said, “You do it.”

我说：「你来画。」

He got up, left the paper and pen and told the (?) you do it and walked away.

他站起来，放下纸和笔，告诉那个（？）你来画，然后就走开了。

And I said, “Wait a minute come in here, what is your problem?”

我说：「等一下，进来，你有什么问题？」

it.”

它。」

He got up, left the paper and pen and told the (?) you do it and walked away.

他站起来，放下纸和笔，告诉那个（？）你来画，然后就走开了。

And I said, “Wait a minute come in here, what is your problem?”

我说：「等一下，进来，你有什么问题？」

He said, “The man I have revered and respected for eighteen years as my mentor I am not going to look at your face today, I want to have that feeling, that image which is in my heart and sir don’t let me do it.”

他说：「这个人，我敬奉、尊重了十八年，把他当作我的导师，今天我不会去看你的脸，我要留住那份感觉，那个在我心里的形象，先生，别让我做这件事。」

And he walked away in tears. If it is for me I’ll take it.

然后他流着泪走开了。如果这是为我，我就接受。

(Student’s laughter)

（学生的笑声）

You understand, there is only one dead ever who can bother of fear. So I said to that person, I said, “What do you want me to do for you?”

你明白，只有一个死人会在意恐惧。所以我对那个人说，我说：「你想让我为你做什么？」

He said, “What I can do for you?” He said, “Just don’t let me order to kill you because any defiance working with me shall be subject to court-martial and punishment is death you know that, and I am taking you as my personal orderly, period. You will work with a nine foot difference of between me and you and also I am going to give you my own revolver so that if you end up mad and shooting me then you will shoot with me with my own revolver, I have that satisfaction, I know you are stupid head and this is not going to change your attitude at all, but I am going to try.”

他说：「我能为你做什么？」他说：「只要别让我下令杀你，因为任何跟我作对的人都要受军事法庭审判，惩罚就是死刑，这你知道，而我要把你收作我的私人勤务兵，就这样。你跟我之间要隔着九英尺的距离，而且我还要把我自己的左轮手枪给你，这样如果你最后疯了要开枪打我，你就是用我自己的左轮手枪打我，我有这份满足，我知道你是个蠢脑袋，这根本不会改变你的态度，但我要试一试。」

my own revolver, I have that satisfaction, I know you are stupid head and this is not going to change your attitude at all, but I am going to try.”

我自己的左轮手枪，我有那份满足，我知道你是个蠢脑袋，这根本不会改变你的态度，但我要试一试。」

He looked at me and he said, he said, “I’ll give my best shot.” One day in the counter exchange fire when things were bullets were allover us and we were pinned to death, we were pinned to death. And our wireless got blown up by the shot, we do not know how to ask for help and death was only couple feet away almost, and I said, “Now what we have to do is to face it all force once because I knew it in seven minutes firing power with us we will be out of ammunition and after that you know get caught, and get butchered, and (?), and it is a hell of job who wants that.” Men who work they work, he just asked me I said, “May I have your attention.”

他看着我，他说，他说：“我会尽全力。”有一天在交火中，子弹从我们四面八方飞过，我们被压制得死死的，被压制得死死的。我们的无线电被一枪打爆了，我们不知道该怎么求救，死亡几乎就在两三英尺之外，我说：“现在我们能做的就是全力面对这一切，因为我知道再过七分钟，我们的火力就会打光弹药，之后你知道的，被抓、被宰、（？），这是要命的活儿，谁想要这个。”干活的人就是干活，他只是问我，我说：“我能请你注意一下吗。”

I said, “What is happening?”

我说：“怎么了？”

He said, “Simple, you know one day you told me I should not die because of you.”

他说：“很简单，你知道有一天你告诉我，我不该因为你而死。”

I said, “Yeah.”

我说：“对。”

have your attention.”

请你注意一下。”

I said, “What is happening?”

我说：“怎么了？”

He said, “Simple, you know one day you told me I should not die because of you.”

他说：“很简单，你知道有一天你告诉我，我不该因为你而死。”

I said, “Yeah.”

我说：“对。”

He said, “Today is day for me to live forever and I am going to take a very daring step for my officer commanding and I am going to inform the head-quarters and I am going to slip away. And do me a favor don’t shoot me with your revolver because I am going to do it anyway but if you cover me legally and order me to do it I’ll feel honored, you don’t have a choice.”

他说：“今天是我永远活下去的日子，我要为我的指挥官做一个非常大胆的举动，我要通知总部，我要溜出去。帮我个忙，别用你的左轮手枪打我，因为反正我都要去做，但如果你在法律上掩护我，命令我去做，我会感到荣幸，你没得选。”

And I knew I didn’t have a choice I have two orders, one is that we just crawl and keep firing and see if we can make a impact and we live again or finish our ammunition and they walk over us and they kill us like worms under their heels kicking because I know when they kill people like us they do not shoot, they want to give a pain and the only thing is they start kicking, make a football of you, nailing to you with a riffle, injuring you enough, make you to bleed, and then start physically irritating you and I know the kind of death we have to face.

我知道我没得选，我有两条命令，一条是我们只管爬着、继续开火，看看能不能造成一点影响，然后要么活下来，要么打光弹药，他们从我们身上踩过去，像踩死脚后跟下的虫子一样把我们杀掉，因为我知道他们杀我们这样的人时不会开枪，他们想给你痛苦，唯一的就是开始踢，把你当足球踢，用步枪捅你，让你伤得够重，让你流血，然后开始从肉体上折磨你，我知道我们得面对的是什么样的死法。

to you with a riffle, injuring you enough, make you to bleed, and then start physically irritating you and I know the kind of death we have to face.

用步枪捅你，让你伤得够重，让你流血，然后开始从肉体上折磨你，我知道我们得面对的是什么样的死法。

However it was very surprising he crawled fast, took one minute, got into a ditch where we have left the wireless, somehow fix it in other minute and third minute we knew that we have been received at the head-quarters that we are in trouble. We slowed our fire because now it was not a death and life, it was just gaining time. In thirty minutes we knew that we have the reinforcement, and an hour later we were all safe.

然而非常令人惊讶，他爬得很快，用了一分钟，钻进我们丢下无线电的沟里，不知怎么又在下一分钟把它修好，到第三分钟我们就知道总部收到了消息，知道我们陷入了困境。我们放慢了火力，因为现在不再是生死问题，只是争取时间。三十分钟后我们知道增援到了，一小时后我们全都安全了。

So the most stupid man in your organization sometime can be the most wisest man because metabolism changes, vibration changes, thinking changes, dependable can become treacherous, treacherous can become dependable. Never judge things on emotions and feeling just judge things at the demand of action.

所以在你的组织里，最蠢的人有时可能是最明智的人，因为新陈代谢会变，振动会变，想法会变，可靠的人可能变得奸诈，奸诈的人可能变得可靠。永远不要凭情绪和感觉判断事情，只按行动的需要来判断事情。

can become treacherous, treacherous can become dependable. Never judge things on emotions and feeling just judge things at the demand of action.

可能变得奸诈，奸诈的人可能变得可靠。永远不要凭情绪和感觉判断事情，只按行动的需要来判断事情。

There is one thing I want to advise you in your life is that when you are grown up your age demands you to act different way and your desiring personality ask you to act in a different way and that is the cause of unhappiness among the people who are in officer cadre; act calmly, quietly, listen to your subordinates, talk to them affectionately, never lose temper, never try to punish because you are in a position to punish, try to uplift people, there would not have been high rise in the world if we would not have found the lift.

有一件事我想在你的人生中劝告你，就是当你长大了，你的年龄要求你以不同的方式行动，而你那个充满欲望的人格又要求你以另一种方式行动，这就是那些身处官员阶层的人不快乐的原因；平静地行动，安静地行动，聆听你的下属，亲切地和他们说话，永远不要发脾气，永远不要因为你有能力惩罚就去惩罚，要努力提升人，如果我们没有发明电梯，世界上就不会有高楼。

I did my Ph. D. in communication of psychology and my formula was simple, poke, provoke, confront, and elevate.

我的心理学传播学博士学位，我的公式很简单：戳一下，激一下，直面，然后提升。

if we would not have found the lift.

如果我们没有发明电梯。

I did my Ph. D. in communication of psychology and my formula was simple, poke, provoke, confront, and elevate.

我的心理学传播学博士学位，我的公式很简单：戳一下，激一下，直面，然后提升。

Always lift people, give them a lift, let them get to their potential, let them be touch with their higher self and it is very important when you are in the field of the clients because client is always right and you are always wrong though he is totally dead wrong, just remember that about a client. Client is a clinging pain in the middle of the nose which can stop you breathing, client is nothing but a tread which you can never trust inspite of trust you all know. But just remember it is the client who pays, it is you who draw and there cannot be two opinions about it.

永远提升人，给他们一个提升，让他们发挥自己的潜能，让他们与自己的更高自我保持连接，当你在客户的领域里时这非常重要，因为客户永远是对的，而你永远是错的，哪怕他完全错得离谱，关于客户，只要记住这一点。客户是鼻子中间一块甩不掉的痛，能让你停止呼吸，客户不过是一根你永远不能信任的线，尽管你们都知道要信任。但只需记住，是客户付钱，是你取钱，这一点没有两种意见。

Always start with the premises, when the client is client is always right and we are going to be the best because we are very, very, right and we right on it, never try to defend your position you stupid head you do not know, what are you telling we checked your thing last night if it is all fine, you look into your own people what are you talking about.

永远从前提开始，客户就是客户，永远是对的，而我们要做最好的，因为我们非常、非常对，而且我们就咬住这一点，永远不要试图为你的立场辩护，你这蠢脑袋，你根本不知道，你在说什么，我们昨晚检查了你的东西，如果一切都没问题，你去看看你自己的人，你在说什么。

you do not know, what are you telling we checked your thing last night if it is all fine, you look into your own people what are you talking about.

你根本不知道，你在说什么，我们昨晚检查了你的东西，如果一切都没问题，你去看看你自己的人，你在说什么。

Three things with a client will work-a respectable language, a effective language with etiquette, and effective language in reassuring, and don’t play wishy-washy with a client. Also when you receive a complaint write the complaint, repeat it word by word to the client, reassure him that you have taken the complaint per verbatim, and also if you can use a tape-recorder you can also tell him I have written with my hand and I have also tape-recorded it so I can listen to it again, and you can reassure him that you have got the complaint and you are going to do your best very fast.

跟客户打交道，有三样东西会起作用——一种体面的语言，一种有礼节的、有效的语言，还有一种让人安心的、有效的语言，别跟客户玩含糊其辞那一套。还有，当你收到投诉时，把投诉写下来，一字一句地向客户复述一遍，让他放心你已经逐字记下了这条投诉，如果你能用录音机，你也可以告诉他：我用手写下来了，我还录了音，这样我可以再听一遍，你就能让他放心，你已经收到了这条投诉，而且你会尽快尽全力去办。

tape-recorded it so I can listen to it again, and you can reassure him that you have got the complaint and you are going to do your best very fast.

录了音，这样我可以再听一遍，你就能让他放心，你已经收到了这条投诉，而且你会尽快尽全力去办。

Number two, whether you do something or not, within twenty-four hours you must talk to the client one who complained to you that you are done that much and that much is left and you are still doing your best, but if any complaint in security can hang more than seventy-two hour you should resign, before we dismiss you, that means you are a hopeless, useless, stupid, unwanted, unrequired, not fit to be a commander, do not know anything what to do, you will only put on your head your socks and you eat in your shoes, have I counted nine, yeah, that’s what they talk about officers who go wrong.

第二，不管你做了什么、没做什么，24 小时之内你必须跟那位向你投诉的客户谈一次，告诉他你已经办到了哪些、还剩哪些，你还在尽全力去做，但如果安保方面的任何投诉能拖过 72 小时，你就该辞职，别等我们来辞退你，那意味着你是个没救的、没用的、愚蠢的、没人要的、没人需要的、不配当指挥官的人，根本不知道该怎么办，你只会把袜子套在头上、把鞋子当饭吃，我数到九了吗，对，他们说的就是这种走错路的军官。

do, you will only put on your head your socks and you eat in your shoes, have I counted nine, yeah, that’s what they talk about officers who go wrong.

办，你只会把袜子套在头上、把鞋子当饭吃，我数到九了吗，对，他们说的就是这种走错路的军官。

I mean I know that other language not in inspiring language, but other language I know better than anybody because you cannot be officer commanding, they ask you to be on a camera and talk and you know the Sargent language, everybody knows how horrible that is, but they talk like that and these instructors have actually counting words da, da, da, there you go, so with a client it’s not a relationship of love, love without trust is a river without water. Where there is no goodwill there is no God’s will. And remember the beauty is in duty and duty is a direct and between two points there are always one line which is direct, everything is zigzag, don’t play zigzag with your clients, never.

我的意思是，我懂那种另一种语言，不是那种鼓舞人心的语言，而是另一种语言，我比谁都懂，因为你当不了指挥官，他们让你上镜头讲话，你懂军士长那套语言，谁都知道那有多可怕，可他们就是那么讲话的，这些教官还真在数词儿，哒、哒、哒，就这么来，所以跟客户之间不是一种爱的关系，没有信任的爱是一条没有水的河。没有善意的地方就没有神的意志。记住，美在职责之中，职责是一条直线，两点之间永远只有一条线是直的，别的都是弯弯绕，别跟你的客户玩弯弯绕，永远别。

duty is a direct and between two points there are always one line which is direct, everything is zigzag, don’t play zigzag with your clients, never.

职责是一条直线，两点之间永远只有一条线是直的，别的都是弯弯绕，别跟你的客户玩弯弯绕，永远别。

In your life God which can rotate the Earth can take care of our routine, He is know-all but your problem is when you (?) like this there where you mess up your most precious life, zigzag, straight three words, straight, simple, straight, simple, and caring, straight, simple, and caring, SSC, is that true SSC it mercy that’s how your eyes should be. They could have manufacture other words there but they called it caring because when you say SSC that it means you have to see what you are doing then you have to be SEE, if you SSC and you see, SEE then you will have a personality like a CSCA vast, beautiful, bountiful, you can go rich, competent, fulfilled, your life will be better.

在你的生命里，那个能转动地球的神，能照料我们的日常，他无所不知，但你的问题在于，当你（？）像这样的时候，你就在那里搞砸了你最宝贵的生命，弯弯绕绕、直截了当，三个词，直截了当、简单、直截了当、简单、还有关怀，直截了当、简单、还有关怀，SSC，SSC 是真的吗，它是慈悲，你的眼睛就该是这样。他们本可以在那里造出别的词，但他们把它叫做关怀，因为当你说 SSC，就意味着你必须看清你在做什么，然后你必须去 SEE，如果你 SSC 并且你看见，SEE，那么你就会拥有像 CSCA 那样的人格，广阔、美丽、丰盛，你可以变得富有、能干、圆满，你的生命会更好。

you see, SEE then you will have a personality like a CSCA vast, beautiful, bountiful, you can go rich, competent, fulfilled, your life will be better.

你看见，SEE，那么你就会拥有像 CSCA 那样的人格，广阔、美丽、丰盛，你可以变得富有、能干、圆满，你的生命会更好。

I came in United State with thirty-five dollars in my pocket from Canada. I still have those thirty-five dollars with me today, exact the same dollars. I do not want to tell you how rich I am by almost that many thousand I pay income tax I think one way or the other. If I can do in twenty years you all can do but you have to work as hard as I worked. And beautiful thing is in twenty years I have built an empire and I gave it to those…. I am very grateful to my wife when we decided the will, we decided to give it to everything to Dharma she gladly signed it, normally women go berserk you know what is for me and what is for my children, what is our future, you know all that stuff.

我来到美国的时候，口袋里揣着从加拿大带来的三十五美元。今天我身上还带着那三十五美元，一模一样的那些钱。我不想告诉你我有多富，光是我缴的所得税差不多就有那么多千，我想怎么算都是一样。如果我在二十年里能做到，你们所有人都能做到，但你们必须像我一样拼命干。而美妙的是，二十年后我建起了一个帝国，我把它交给了那些……我非常感激我的妻子，当我们决定遗嘱的时候，我们决定把一切都交给正法，她欣然签了字，通常女人会发疯，你知道的，什么归我、什么归我的孩子、我们的未来是什么，你知道那一套。

she gladly signed it, normally women go berserk you know what is for me and what is for my children, what is our future, you know all that stuff.

她欣然签了字，通常女人会发疯，你知道的，什么归我、什么归我的孩子、我们的未来是什么，你知道那一套。

You all have a potential. In sales never make a sales talk but normally sale talk you will say something which time wants it or you badly want the job, you want to push your luck, but just remember, you have to deliver it also. If you make a sale talk, procure the contract, be very happy, and then not deliver it and the words get out you don’t deliver, you are like a woman who does good sex, gets pregnant, and then aborts, you will be absolutely have never a family or a children ever, you know what I am saying. In other words, in a simple English you will never grow and one who never grow goes, that formula is always effective, one who never grows goes.

你们所有人都有潜力。在销售中，永远不要做推销话术，但通常的推销话术，你会说一些时势想要的东西，或者你极度想要那份工作，你想碰碰运气，但请记住，你也必须交付。如果你做了推销话术，拿到了合同，非常高兴，然后却不交付，话传出去了，说你不交付，你就像一个性爱做得好的女人，怀了孕，然后堕胎，你将绝对永远不会有家庭或孩子，你知道我在说什么。换句话说，用简单的英语说，你永远不会成长，而一个从不成长的人就会走掉，这个公式永远有效，一个从不成长的人就会走掉。

In other words, in a simple English you will never grow and one who never grow goes, that formula is always effective, one who never grows goes.

换句话说，用简单的英语说，你永远不会成长，而一个从不成长的人就会走掉，这个公式永远有效，一个从不成长的人就会走掉。

One who stick stinks, these are fundamental law of psychology, they can never change, they are all above you, they govern you, you don’t make them. In sales sell and sell every minute of your life for profit. Life is to sell, life is given gift sixty-five years, or sixty-two years, or eighty-two years doesn’t matter, what we do with life? We sell it, some sell it for sex, some sell it for attention, some sell it for glory.

执着的人会发臭，这是心理学的基本法则，它们永远改变不了，它们全都凌驾于你之上，它们支配着你，不是你造出来的。做销售，就要在你生命中的每一分钟都为利润去卖。生命就是要卖，生命被赐予六十五年、六十二年或八十二年都无所谓，我们拿生命做什么？我们把它卖掉，有人为性卖掉它，有人为关注卖掉它，有人为荣耀卖掉它。

I have a friend, he has more money than you can count, his accounting office which take care of his money only has six story, six buildings. Can you believe how much staff is that, and it is a computerized word, he is a international trader, you know what he buys and sells-companies. One day we sat across and I said, “Hey, what are you up to, Mr. Shah, what are you up to, you have bought that bank, you have sold that, you have done this, you have done this, now you are after this airline what, how much you can earn?”

我有个朋友，他的钱多到你数不清，他那个只管他钱财的会计办公室就有六层楼，六栋楼。你能相信那得有多少员工吗，而且那还是电脑化的，他是个国际贸易商，你知道他买卖什么吗——公司。有一天我们面对面坐着，我说：“嘿，你在忙什么，Shah 先生，你在忙什么，你买下了那家银行，你卖掉了那个，你做了这个，你做了那个，现在你又盯上这家航空公司，图什么，你能赚多少？”

He said, “I am not working for earning.”

他说：“我不是为了赚钱而工作。”

I said, “What are you working for?”

我说：“那你为了什么工作？”

done this, now you are after this airline what, how much you can earn?”

做了这个，现在你又盯上这家航空公司，图什么，你能赚多少？”

He said, “I am not working for earning.”

他说：“我不是为了赚钱而工作。”

I said, “What are you working for?”

我说：“那你为了什么工作？”

He said, “Just, just to feel I can work or not.”

他说：“只是，只是想感觉自己还能不能干。”

Nothing else, he was bewitchly, absolutely lunatic who just wanted to do things which nobody else has done. We get into a point to touch the frontiers where nobody has ever gone before, you see that movie the space ship, what they call it?

没别的，他着了魔，彻底疯了，就只想做别人没做过的事。我们会走到一个点，去触碰前人从未到过的边界，你看过那部电影吗，那艘太空船，叫什么来着？

Student: Star Trek.

学生：星际迷航。

YB: Aah.

YB：啊。

Student: Star Trek.

学生：星际迷航。

YB: Yeah, to go and explore the frontiers which nobody ever gone and done. Even you are in life a playboy or playboy or playgirl don’t let people know it. I am not teaching you the moral or the ethics but I am telling you the practical aspect of life. There is nothing secret under the sunshine and if you do not know how important in your life is your reputation, then you do not know how important you are. You may not say that moral reputation means anything, and I don’t mind if right in the office in the table you can have a sex and I may not know it but I can tell you one thing; you morally will not have strength to command that outfit.

YB：对，去探索前人从未去过、从未做过的边界。就算你在生活里是个花花公子或花花女郎，也别让人知道。我不是在教你道德或伦理，我是在告诉你生活实际的层面。阳光下没有秘密，如果你不知道你的名声在你生命中有多重要，那你就不知道你有多重要。你也许会说，道德名声算什么，我不介意你就在办公室的桌子上做爱，我可能不知道，但有一件事我可以告诉你：你在道德上不会有力量去统领那支队伍。

office in the table you can have a sex and I may not know it but I can tell you one thing; you morally will not have strength to command that outfit.

办公室的桌子上做爱，我可能不知道，但有一件事我可以告诉你：你在道德上不会有力量去统领那支队伍。

Demoralized man will never prove to be a successful officer because success does not come, because you are intelligent though it is a essential thing, success does not come, that you are a good planner though it is a essential, success do not come the wind fall of the luck touches you though it is also required, success does not come that you are in the right spot for the right time for rod situation, success my dear only comes if you have a character which has a deeper commitment than anything else, and I give you one example, take a tree, cut it, from the top, from trunk onwards, it will grow again, and may develop not being that big but something, but they get tree and cuts its roots or instead of giving it a water put oil in its roots, tree will die and so you as an officer if you do not have a deep moral commitment; if your subordinate does not know this thing that you are a saint you have already lost the game.

一个士气低落的人永远不会成为成功的警官，因为成功不会来，因为你聪明，虽然这是必要的，成功不会来，因为你是个好的规划者，虽然这是必要的，成功不会来，好运从天而降落在你身上，虽然这也是需要的，成功不会来，因为你在正确的时间、正确的地点、正确的处境，亲爱的，成功只会来，如果你有一种品格，它比任何东西都有更深的承诺，我给你一个例子，拿一棵树，砍它，从顶部，从树干往上砍，它会再长出来，可能长得没那么大，但会长出一些东西，但如果他们拿一棵树，砍掉它的根，或者不给它浇水，反而在它的根上浇油，树就会死，所以作为警官，如果你没有深层的道德承诺；如果你的下属不知道你是个圣人，你已经输了这场游戏。

officer if you do not have a deep moral commitment; if your subordinate does not know this thing that you are a saint you have already lost the game.

警官，如果你没有深层的道德承诺；如果你的下属不知道你是个圣人，你已经输了这场游戏。

It may not be important to you, but it is very important to your subordinate who he is following. Remember it is not the money, it is not the uniform, nothing, no man born of a woman or no woman born of a woman wants to follow a man for whom they have reservation in moral character.

这对你可能不重要，但对你的下属来说，他跟随的是谁，这非常重要。记住，不是钱，不是制服，什么都不是，没有一个女人生的男人，或者一个女人生的女人，会愿意跟随一个他们在道德品格上有所保留的人。

Weak ethic is lethal, it takes away your longevity, it takes away three things, longevity, success, and your own happiness, therefore please remember, you can make a sale and you can deliver it and you will grow automatically if you are trusted in the market, it is called goodwill. What is a goodwill? God’s will. People should trust you as a saint. I have never taught for two years, I couldn’t.

薄弱的伦理是致命的，它会夺走你的寿命，它会夺走三样东西，寿命、成功，还有你自己的幸福，所以请记住，你可以做成一笔销售，你可以交付它，如果你在市场上被信任，你会自动成长，这叫做善意。什么是善意？神的意志。人们应该像信任圣人一样信任你。我有两年没有教课，我做不到。

the market, it is called goodwill. What is a goodwill? God’s will. People should trust you as a saint. I have never taught for two years, I couldn’t.

市场，这叫做善意。什么是善意？神的意志。人们应该像信任圣人一样信任你。我有两年没有教课，我做不到。

Now they are telling me I can’t, yesterday I came to lecture with you, I was also at that time ready for a major heart attack, my condition was medically very serious, but I decided I am going to see you, I am going to be with you, and if I get a heart attack they had all the arrangements ready to pick me up in the ambulance take me where, what to do, all was set, I knew it, I was told, but I decided I will not cancel my meeting with you, that was my commitment. I teach classes now, I don’t have to advertise I want students, must they know he is teaching they come, what is that? A goodwill, goodwill of what?

现在他们跟我说我不行，昨天我来给你们讲课，那时候我也随时可能心脏病大发作，我的状况在医学上非常严重，但我决定了，我要去见你们，我要和你们在一起，就算我心脏病发作，他们也已经安排好了一切，用救护车把我接走，送到哪里，该怎么做，全都布置好了，我知道，他们告诉过我，但我决定不取消和你们的会面，那是我的承诺。我现在教课，不用打广告说我要学生，他们只要知道他在教课就会来，那是什么？一份善意，什么的善意？

I teach classes now, I don’t have to advertise I want students, must they know he is teaching they come, what is that? A goodwill, goodwill of what?

我现在教课，不用打广告说我要学生，他们只要知道他在教课就会来，那是什么？一份善意，什么的善意？

I deliver goods, when I do something I do, if you do not mean what you say you are the meanest man on the Earth, write it down in your heart, in your head, on your arms, tattoo it, ‘In the beginning there was a word, word was with God and word was God.’ And the reality is you are only known by your words. If you deliver it you will be tolerated, you will be admired, you will be loved. You know woman goes through a labor pain and then she delivers the baby, everybody celebrates. Have you seen anybody has seen crying on a delivery, only the woman who delivers. You will receive the cash on delivery, don’t they say that.

我交付货物，我做一件事就把它做成，如果你说话不算数，你就是地球上最卑劣的人，把这句话写进你心里，写进你脑子里，写在你的手臂上，纹上去，「太初有道，道与神同在，道就是神。」而现实是，别人认识你，只凭你的话。你交付了，别人就会容忍你，就会钦佩你，就会爱你。你知道女人经历分娩的阵痛，然后把孩子生下来，所有人都庆祝。你见过有人在分娩时哭吗，只有那个分娩的女人。货到付款，他们不是这么说吗。

Have you seen anybody has seen crying on a delivery, only the woman who delivers. You will receive the cash on delivery, don’t they say that.

你见过有人在分娩时哭吗，只有那个分娩的女人。货到付款，他们不是这么说吗。

Delivery is very important and for you all deliver yourself to the job, job will deliver to its promotion, a simple law to remember, nobody can promote you, you want me to promote you, no. You want me to help you, no. But if your job is right and job wants to deliver it, I can’t do anything, I have to go with it. I can favor you, yes, yes, I can say, (?), give this guy another chance, I can do that. I am the chief management counsel, my advice must prevail and defiance mean dismissal on the spot with three weeks notice, I know my law, and I know my power, I know that too but can I do that, no I can’t.

交付非常重要，而你们所有人，把自己交付给工作，工作就会交付给你晋升，记住一条简单的法则，没有人能提拔你，你想让我提拔你，不行。你想让我帮你，不行。但如果你的工作是对的，工作本身要交付它，我什么也做不了，我只能顺着它走。我可以偏袒你，是的，是的，我可以说，（？），再给这家伙一次机会，我可以这么做。我是首席管理顾问，我的建议必须被采纳，违抗就意味着当场解雇，提前三周通知，我懂我的法律，我懂我的权力，这我也懂，但我能那么做吗，不，我不能。

Because I am a human being, I am a conscious being, I put people, I can tell Guru Tej just it will be enough as a commanding officer you reprimand him on face value and see and most of the time I trained Guru Tej in one way, if anything goes wrong I tell him he is wrong.

因为我是一个人，我是一个有意识的存在，我把人放在位置上，我可以跟 Guru Tej 说，这就够了，作为指挥官你当面训斥他，然后看看，大多数时候我是用一种方式训练 Guru Tej 的，只要哪里出了错，我就告诉他，是他错了。

He said, “Wait a minute, wait sir, wait a minute oh (?) please, for God sake listen to me.”

他说：“等一下，等一下先生，等一下，哦（？）拜托，看在神的份上听我说。”

And I said, “Whom I am listening? You.”

我说：“我在听谁？听你。”

him he is wrong.

他，他错了。

He said, “Wait a minute, wait sir, wait a minute oh (?) please, for God sake listen to me.”

他说：“等一下，等一下先生，等一下，哦（？）拜托，看在神的份上听我说。”

And I said, “Whom I am listening? You.”

我说：“我在听谁？听你。”

He said, “(?) I know but I don't know anything about it.”

他说：“（？）我知道，但我对这事一无所知。”

“(?), you are a commanding officer, your command is no good, the guy is sleazy, he is no good, he is this, he is that, I know it, I had a report on such and such date, file number such and such, my executive secretary told me (?), why don’t you pick up a phone and straighten it all out?”

“（？），你是指挥官，你的指挥不行，那家伙很滑头，他不行，他这样，他那样，我知道，我在某月某日有一份报告，档案号某某，我的执行秘书告诉我（？），你为什么不拿起电话把事情一次理清？”

He said, “What I can do look at this?”

他说：“我能做什么，看看这个？”

I said, “Oh I have no time but you are wasting my time.”

我说：“哦，我没时间，但你在浪费我的时间。”

And sometime we fight, and I ask him, “Are you the officer commanding or not?”

有时候我们会争起来，我问他：“你到底是不是指挥官？”

He said “Yes sir.”

他说：“是的，先生。”

I said, “Then it must be done and must be reported, my executive secretary (?) tell me tomorrow.”

我说：“那就必须去做，必须报告，我的执行秘书（？）明天告诉我。”

He feels heartbroken and mad and angry and he wants to pull the telephone from the wall, he wants to go through the wall himself, let him kill himself what do I care. I have no, no sympathy, I am management, why should I have sympathy with my officer command am I officer command? No. He wears the color, he delivers it. We sit, we talk, we stay together, we juggle.

他觉得心碎、恼火、生气，他想把电话从墙上扯下来，他想自己穿墙过去，让他自杀好了，我管他呢。我没有，一点同情都没有，我是管理层，我为什么要对我的指挥官有同情，我是指挥官吗？不是。他穿这身颜色，他就得交付。我们坐着，我们谈，我们待在一起，我们来回摆弄。

I have sympathy with my officer command am I officer command? No. He wears the color, he delivers it. We sit, we talk, we stay together, we juggle.

我为什么要对我的指挥官有同情，我是指挥官吗？不是。他穿这身颜色，他就得交付。我们坐着，我们谈，我们待在一起，我们来回摆弄。

Once a while you know just to give vitamins to Daya I give him a social call hi how are you?

偶尔你知道，就像给 Daya 补充维生素一样，我给他打个社交电话，嗨，你好吗？

“Oh sir glad to hear from you.”

“哦先生，很高兴听到你的消息。”

And then I say, wait a minute I am not going to tell him anything wrong, I have to be very nice; once a while, but every time forget it. You think people work in the corporate office are just sitting there, attended. Look at this, man doesn’t have a chance in his bed, it rings anyway. You might be under the misunderstanding that people who work in corporate office are just bosses, yes they are bosses, but they have to deliver to a man who they do not know how even to get by. They work far harder than you even know.

然后我说，等一下，我不会告诉他任何不对的东西，我必须非常客气；偶尔一次，但每次都这样就算了。你以为在公司办公室工作的人就只是坐在那里，被人伺候。看看这个，这人连在床上都没个机会，电话照样响。你可能有个误解，以为在公司办公室工作的人就只是老板，是的，他们是老板，但他们得向一个连怎么过日子都不知道的人交付。他们干的活比你想象的辛苦得多。

just bosses, yes they are bosses, but they have to deliver to a man who they do not know how even to get by. They work far harder than you even know.

就只是老板，是的，他们是老板，但他们得向一个连怎么过日子都不知道的人交付。他们干的活比你想象的辛苦得多。

In our rank and file in the upper management we have no one thing-called mercy because we are the mercy. And our mercy is we have to mercy ourself to deliver what we have deliver, it takes sometime twenty hours a day, we have to deliver, you must understand why? Because we are the growing people, we have a future to catch, therefore we can’t stop. For us choice is do or die, if you want to live you want to live. Look at it we are called cotton heads, we are different. We are the biggest minority in United State and we are the highest, sharpest, most intelligence people ever America to be produced in sixty’s.

在我们的高层管理队伍里，我们没有一样东西叫慈悲，因为我们就是慈悲。而我们的慈悲就是，我们必须对自己慈悲，去交付我们必须交付的东西，有时一天要花 20 个小时，我们必须交付，你必须明白为什么？因为我们是正在成长的人，我们有一个未来要去抓住，所以我们不能停。对我们来说，选择就是要么做要么死，如果你想活，你就想活。看看它，我们被叫作棉花头，我们不一样。我们是美国最大的少数群体，我们也是美国 60 年代造就出来的最高、最敏锐、最有智力的人。

We carry the United State, United State doesn’t carry us, twenty million youth revolted in United State, one million survived, we are the leaders of that one million, we are the yuppies, we are flower children, and our fragrance has effected America so bad today we have got totally, ethically, absolutely total hundred year backward in America because sixty revolution shook America in its bones.

我们承载着美国，不是美国承载着我们，两千万青年在美国造反，一百万人活了下来，我们是那一百万人的领袖，我们是雅皮士，我们是花之子，而我们的芬芳已经如此严重地影响了美国，今天我们已经在道德上彻底、绝对地倒退了整整一百年，因为 60 年代的革命震动了美国的骨头。

so bad today we have got totally, ethically, absolutely total hundred year backward in America because sixty revolution shook America in its bones.

如此严重地影响了美国，今天我们已经在道德上彻底、绝对地倒退了整整一百年，因为 60 年代的革命震动了美国的骨头。

America will never be the same. So what we are doing now we want to be absolutely inward, there is no chance for the liberals because we stretch it so much in sixty’s that we were falling in the ocean. And now we have got so much conservative that we calculate if the yellow stone burns how much money we’ll spend and we let it burn and let it grow how much we save. That much conservative a country can go to, why? Because that is the way we are now. America is nothing but fads and trends and fads and trends in America has no end, that’s why we are not consistent.

美国永远不会再一样了。所以我们现在所做的，就是想要绝对地向内，自由派已经没有机会了，因为我们在 60 年代把它拉得太长，我们都快掉进海里了。而现在我们又变得如此保守，我们会计算如果黄石烧起来我们要花多少钱，然后我们就让它烧、让它长，看我们能省下多少。一个国家可以保守到这种程度，为什么？因为这就是我们现在的方式。美国不过是些风潮和趋势，而美国的风潮和趋势没有尽头，这就是为什么我们不持续。

We are always sad, and sorry, and depressed because we do not stick with each other, reverence is gone, it is so cutthroat out there, you can’t believe it.

我们总是悲伤、难过、沮丧，因为我们不彼此坚守，敬意已经没了，外面太残酷了，你简直无法相信。

always sad, and sorry, and depressed because we do not stick with each other, reverence is gone, it is so cutthroat out there, you can’t believe it.

总是悲伤、难过、沮丧，因为我们不彼此坚守，敬意已经没了，外面太残酷了，你简直无法相信。

Sometime I wonder how people can make it and how people can’t make it. Our company policy is the person who wants to excel should be given all helping hand. In outside normal world when you start excelling over your boss they get insecure and they start cutting your roots, it doesn’t happen here. Secondly, we are very compassionate and we are very kind people, call it hypocrites, call it religious, call it anything but our main policy is err is a human and God gave us a chance, why not we give everybody every chance in the world, but that does not mean that you can portrait us absolutely stupid.

有时我会想，为什么有些人能成，有些人成不了。我们公司的政策是，谁想出头，就该给他一切助力。在外面的正常世界里，你一旦开始超过你的老板，他们就会没有安全感，开始砍你的根，在这里不会这样。第二，我们是非常有慈悲心、非常善良的人，你可以叫我们伪君子，叫我们宗教徒，叫什么都行，但我们的主要政策是，犯错是人之常情，神给了我们一次机会，我们为什么不在世上给每个人每一次机会呢，但这并不意味着你可以把我们当成十足的傻瓜。

We also remember that we are very loyal to the job we do and we want to create a very effective image, that’s why we are looking for. I understand there are certain complications which has been very broadly noticed by me, one is the training. I know that and I assure you that we will not lack in that at all. What has happened in the past has happened in the past, its training schedule will be regular.

我们也记得，我们对自己所做的工作非常忠诚，我们想树立一个非常有效的形象，这正是我们追求的。我明白有一些复杂情况，我已经很广泛地注意到了，其中之一是培训。我知道这一点，我向你们保证，我们在这方面绝不会欠缺。过去发生的事就让它过去，培训计划会定期进行。

and I assure you that we will not lack in that at all. What has happened in the past has happened in the past, its training schedule will be regular.

我向你们保证，我们在这方面绝不会欠缺。过去发生的事就让它过去，培训计划会定期进行。

I also understand that some people among you are hesitant to make sale, I can tell you, you can make sale while walking unto a restaurant, and sitting, and eating there and there can be opportunities, look for any opportunity where you can get an account; you will be considered if not a very perfect wholesale sales person you shall get what they call it find his fee, that can sometime be good amount. And also we would like you to understand sales have certain criteria’s, first criteria is profile,

我也明白，你们当中有些人对做销售犹豫不决，我可以告诉你，你走进一家餐厅、坐下来、在那儿吃饭的时候都能做成销售，机会到处都有，去找任何能拿到客户的机会；就算你算不上一个非常完美的批发销售员，你也会得到他们所说的那种提成，有时候那会是一笔不小的数目。另外我们也希望你们明白，销售有某些标准，第一个标准是档案，

1. What is the profile of your performance?

1. 你的业绩档案是什么？

2. What is the profile of your organization?

2. 你的组织档案是什么？

3. What is the profile of your reputation?

3. 你的声誉档案是什么？

4. What is the profile of your backup?

4. 你的后援档案是什么？

5. What is your flexibility to stretch when in emergency clients (?)?

5. 客户有紧急情况时，你有多大弹性去撑开（？）？

6. How good you look?

6. 你看起来有多好？

7. How good you are?

7. 你有多好？

8. Are you the best than the rest or not?

8. 你是不是比其余的人都强？

These eight criteria’s are written before you even say hello to somebody you want to sell.

这八条标准，在你还没向你想销售的对象说「你好」之前，就已经写好了。

good you are?

你有多好？

8. Are you the best than the rest or not?

8. 你是不是比其余的人都强？

These eight criteria’s are written before you even say hello to somebody you want to sell.

这八条标准，在你还没向你想销售的对象说「你好」之前，就已经写好了。

What will facilitate your sale-your goodwill, your reputation, your commitment, your character, your public relation, your mental satisfaction, and your satisfaction which shines from you in your face value. What will not sell? When doing the sale or organizing the profile of the sale you create the doubt in the mind of the client. When you want to go for a sale, don’t go for sale, go for victory. Win, there is no substitute for victory.

什么会促成你的销售——你的善意、你的声誉、你的承诺、你的品格、你的公共关系、你心理上的满足，以及从你脸上闪耀出来的那份满足。什么卖不出去？做销售的时候，或者安排销售方案的时候，你在客户心里制造了怀疑。当你想去做一笔销售时，不要冲着销售去，要冲着胜利去。赢，胜利是无可替代的。

We are not sure actually to be very honest who shall be with Akal Security or who is going to leave, who is going to threat us, who is going to walk away, who we can hundred percent trust, who we can’t, but we are coming to point, we are going to find out what we are going to end up with. But one thing we want you to understand; don’t wait you should make a sale or not, if opportunity come contact can be made, something can be done, just report it to the sales management.

说实话，我们并不确定谁会和 Akal Security 在一起，谁会离开，谁会威胁我们，谁会一走了之，谁我们可以百分之百信任，谁我们不能，但我们正在逼近那个点，我们会弄清楚最后剩下的是什么。但有一件事我们想让你明白：不要等着看你该不该做成销售，如果机会来了，能建立联系，能做点什么，就把它报告给销售管理层。

don’t wait you should make a sale or not, if opportunity come contact can be made, something can be done, just report it to the sales management.

不要等着看你该不该做成销售，如果机会来了，能建立联系，能做点什么，就把它报告给销售管理层。

We are added Surya Kaur, Surya has been working with me for eighteen years, flawlessly and more sacrificially; the idea to add to the corporate office of her is very simple, she is a very project person. If you bring and she is also your welfare secretary, farewell secretary, whatever they call it….

我们新增了 Surya Kaur，Surya 已经跟着我工作了 18 年，毫无差错，而且更有牺牲精神；把她加进公司办公室的想法很简单，她是个非常项目型的人。如果你带来什么，而且她也是你们的福利秘书、告别秘书，不管他们怎么称呼……

Student: (?) for relations.

学生：（？）负责关系。

YB: Some relationship, I mean you have a relationship with her and I tell you how you can use her, if you bring something to her notice, now that is her permanent weakness nobody can change it, I couldn’t so how can you do it, if you can bring to her something to notice either it will be done, or the person who won’t do it will be miserable.

YB：某种关系，我的意思是，你和她之间有一种关系，我告诉你该怎么用她，如果你把某件事带到她面前让她注意到，那就是她永久的弱点，没人能改变它，我改不了，你怎么能改呢，如果你能把某件事带到她面前让她注意到，要么它会被办成，要么那个不肯办的人会很难受。

(Student’s laughter)

（学生的笑声）

you do it, if you can bring to her something to notice either it will be done, or the person who won’t do it will be miserable.

你去做，如果你能把某件事带到她面前让她注意到，要么它会被办成，要么那个不肯办的人会很难受。

(Student’s laughter)

（学生的笑声）

There is nothing in-between. And I tell you if you want to know how miserable she can make a person you don’t want to know it. In my life she is nothing more than a badger and I can’t fight her, that’s why I gave her the job of the client relationship as well as the employees relationship, call it a bogus, call it real, I don’t care, but one thing I know; all she needs is a slip of paper where something is written and after that hell can go cold and heaven can go warm, something must be done and she obeys none, she can cross any barrier, that is her beauty. Because there is not hotline which anybody else knows except she. She is also my resident secretary.

中间什么都没有。我告诉你，如果你想知道她能让人多痛苦，你不会想知道的。在我的生活里，她不过就是一只獾，我斗不过她，所以我把客户关系和员工关系的活儿都交给了她，你说它假也好，说它真也好，我不在乎，但有一件事我知道；她只需要一张写着字的纸条，之后地狱可以变冷、天堂可以变暖，事情必须办成，而她谁的话都不听，她能跨越任何障碍，这就是她的美。因为除了她，没人知道那条热线。她也是我的常驻秘书。

she can cross any barrier, that is her beauty. Because there is not hotline which anybody else knows except she. She is also my resident secretary.

她能跨越任何障碍，这就是她的美。因为除了她，没人知道那条热线。她也是我的常驻秘书。

I don’t get call at 1 o’clock, I forgot to tell you about the Akal Security, at 1 o’clock she knows at 2 o’clock I sit and meditate there is still an hour and she can disturb me. I couldn’t give you a better gift this year than her. And after that if you still say your complaints are not answered, you have not progressed, and things you wanted couldn’t be done, there is something wrong with you, not with me.

我1点钟不会接到电话，我忘了跟你说Akal Security的事，1点钟她知道2点钟我会坐在那里冥想，还有1个小时，她可以来打扰我。今年我给不了你比这更好的礼物了。如果这之后你还说你的投诉没人回应、你没有进步、你想做的事做不成，那是你有问题，不是我有问题。

Hari Har Kaur who is at this time working in the huge bigger structure at administrative office was approached one of the regional commander and there was some possibility that he has been ignored, not properly assessed, not paid bah, bah, bah, I assure you for one week neither I could have lunch, nor dinner, not anything and our computer was down, we didn’t have the budget, we didn’t do anything. I had to act on a ad-hoc information basis spontaneously and it was done.

Hari Har Kaur现在在行政办公室那个更大的架构里工作，有一位地区指挥官找过她，可能有人被忽视了、没有被恰当评估、薪水没给够，等等等等，我向你保证，有一个星期我既吃不下午饭，也吃不下晚饭，什么都吃不下，我们的电脑还坏了，我们没有预算，我们什么都没做。我只能凭临时信息 spontaneous 地行动，事情就办成了。

and our computer was down, we didn’t have the budget, we didn’t do anything. I had to act on a ad-hoc information basis spontaneously and it was done.

我们的电脑还坏了，我们没有预算，我们什么都没做。我只能凭临时信息 spontaneous 地行动，事情就办成了。

If you think there are people in this organization who don’t care it’s wrong, sometime we have work much more than we can do, sometime we have much low sales than we should have, sometime our training, and organization, and impact is much not good that we can have lot of client relationship and lot of things going for us, maybe sometime we don’t have money, cash flow problem. Because when we sit there we feel how much Santa Fe is earning, how much Albuquerque is earning, how much Houston is earning, how much this is earning, how much that is earning, how much overhead we got, how much we have this.

如果你以为这个组织里有人不在乎，那就错了，有时候我们的工作远超我们能做的，有时候我们的销售远低于应有的水平，有时候我们的培训、组织、影响力都不够好，本来可以有更多客户关系、更多有利的事，也许有时候我们没钱，现金流有问题。因为我们坐在那里的时候，会想圣塔菲赚了多少，阿尔伯克基赚了多少，休斯顿赚了多少，这个赚了多少，那个赚了多少，我们有多少开销，我们有多少这个。

is earning, how much Houston is earning, how much this is earning, how much that is earning, how much overhead we got, how much we have this.

就是赚了多少，休斯顿赚了多少，这个赚了多少，那个赚了多少，我们有多少开销，我们有多少这个。

We (?) situation by region wise, by unit wise, by person wise and as total, we sell you bill of goods too and we expect a performance. We expect from you also that rear in your mind you should understand if you even give us a information where we can find a job and we get that job you shall be rewarded. There is no reason why not, but just understand we are young company, we are trying to know what our limits are, we don’t want to promise something, right now in the spell of the moment and not deliver it, what we are telling you to do we do it ourself.

我们（？）按地区、按单位、按人、按整体来看情况，我们也卖给你一整套东西，我们期待有表现。我们也期待你心里明白，哪怕你只是给我们一个信息，让我们能找到一份工作，我们拿到了那份工作，你就该得到奖励。没有理由不这样，但你要明白，我们是一家年轻的公司，我们在试着弄清自己的极限在哪里，我们不想一时冲动就承诺什么，最后却做不到。我们让你做的事，我们自己先做。

But there are certain thing in sales, what is you call is don’t give impression to people always you are good, create an impact you are good, that will generate goodwill.

但销售里有件事，就是你所谓的——不要总是给人印象你很行，要造出一种冲击力，让人感到你很行，那才会产生商誉。

thing in sales, what is you call is don’t give impression to people always you are good, create an impact you are good, that will generate goodwill.

销售里的那件事，就是你所谓的——不要总是给人印象你很行，要造出一种冲击力，让人感到你很行，那才会产生商誉。

I know we have difficulties, I am not willing to deny to you that we have everything what we need, as you are growing with us, we are growing with you. If we can start with nothing and become something you can start with us and become everything, we are progressive people. We may look different and we look like we are some cotton head, different, berserk, alien type of people but just understand we have the guts to look like that and we don’t care, we mean what we look like and we have the guts and the courage to deliver what we look like, we are believers, and we have the moral strength of a believer, and we can’t change.

我知道我们有困难，我不想否认，我们并不是要什么有什么。你在跟我们一同成长，我们也在跟你一同成长。如果我们能从一无所有起步，变成有点样子，你就能从跟我们起步，变成拥有一切。我们是不断进步的人。我们看起来可能不一样，看起来像一群棉花脑袋、怪人、疯子、外星人，但你要明白，我们有胆量长成那样，我们不在乎。我们表里如一，我们有胆量和勇气，把我们看起来的样子活出来。我们是有信仰的人，我们有信仰者的道德力量，这一点我们改不了。

we have the guts and the courage to deliver what we look like, we are believers, and we have the moral strength of a believer, and we can’t change.

我们有胆量和勇气，把我们看起来的样子活出来。我们是有信仰的人，我们有信仰者的道德力量，这一点我们改不了。

Number two, we are very family people, we love families, and we have no bias what religion anybody carries, or what religion one doesn’t carry, how beautiful you want to look, and how not. I tell you what I look for, we look for one simple thing-are you near to a reality or not, your reality and realism an asset to you and that is all we are looking for, we are not looking for whether your nose need a nose job or not. We want you to wear a uniform having our symbol, we want you to look smarter and better than the other. It hurts us morally very much when you wreck a car, it hurts us morally badly when you drive through a red light.

第二，我们非常看重家庭，我们爱家庭。我们不在乎谁信什么宗教，或者谁不信什么宗教，你想打扮得多漂亮，或者多不漂亮。我告诉你我看重什么，我们只看一件简单的事——你离真实近不近。你的真实和务实对你是资产，这就是我们看重的全部。我们不看你鼻子要不要做个鼻子整形。我们要你穿上带我们标志的制服，我们要你看起来比其他人更精神、更好。你撞坏一辆车，我们在道德上非常痛心；你闯红灯，我们在道德上非常痛心。

smarter and better than the other. It hurts us morally very much when you wreck a car, it hurts us morally badly when you drive through a red light.

比另一个人更聪明、更优秀。你弄坏一辆车，对我们在道德上的伤害非常大；你闯红灯，对我们在道德上的伤害也很严重。

I tell you something very funny and it is very private, a most senior officer of the Akal Security was found by the policeman, patrolman, highway patrolman in Santa Fe driving at a speed of one hundred and four mile an hour, you know what that officer did, he called me in Los Angeles I don’t know how, how, how he got the number and he cut through every formalities, you know how much formalities to reach me security, personal secretary, my executive secretary, my program secretary, my fixing secretary, my unfixing secretary, my mushroom secretary, my banana secretary, (?)

我跟你讲一件很好笑的事，这是很私密的，Akal Security 一位最高级别的长官，在圣达菲被警察、巡警、公路巡警发现，开车时速达到 104 英里。你知道那位长官做了什么吗，他打电话到洛杉矶找我，我不知道他怎么、怎么、怎么弄到号码的，他穿过了一切手续，你知道要找到我要经过多少手续吗——安保、私人秘书、我的执行秘书、我的日程秘书、我的安排秘书、我的取消安排秘书、我的蘑菇秘书、我的香蕉秘书，（？）

whole secretary you know, he cut through everything, and he introduced himself and he said, “I know you don’t know me I am a little fly, but I know you.” He said, “You know why I didn’t chase her,” he said, “The speed was so much that I would have in danger, I am a family man, but I think you treat your people like family.”

什么秘书都有，你知道，他穿过了一切，然后他自我介绍，他说：「我知道你不认识我，我是一只小苍蝇，但我认识你。」他说：「你知道我为什么没追她吗，」他说，「那速度太快了，我追上去会有危险，我是个有家室的人，但我觉得你对待你的人就像对待家人一样。」

I said, “Yeah.”

我说：「是啊。」

He said, “Then better do something to stop this.”

他说：「那就最好做点什么来制止这种事。」

I said, “Done.”

我说：「办好了。」

am a family man, but I think you treat your people like family.”

我是个有家室的人，但我觉得你对待你的人就像对待家人一样。」

I said, “Yeah.”

我说：「是啊。」

He said, “Then better do something to stop this.”

他说：「那就最好做点什么来制止这种事。」

I said, “Done.”

我说：「办好了。」

You know I could not chop off the foot let but I made it possible that it looks very reasonable to drive fifty-five, I made it happen and look how efficient he was. One day he crossed me again he met me, I said, “Hi so and so,” because I recognized now the face.

你知道，我不能把那只脚砍掉，但我让它变成可能——开 55 英里看起来非常合理，我让它发生了，你看他多有效率。有一天他又碰到我，他见到我，我说：「嗨，某某某，」因为我现在认得那张脸了。

He said, “You are really a holy man, you really did a job, I am very satisfied.”

他说：「你真是个圣人，你真的做了件事，我非常满意。」

I said, “I maybe holy but you are a saint because you trusted me.”

我说：「我也许是圣人，但你是圣徒，因为你信任我。」

He said, “Oh wow, you know I, I, I couldn’t believe it that I can chase that situation and not meet an accident. Did she live?” he asked me.

他说：「哦哇，你知道我、我、我简直不敢相信，我能追那种情况还不出事故。她活下来了吗？」他问我。

I said, “No she is alive and well, she is not driving anymore, don’t worry, you won’t have a problem.”

我说：「没有，她活得好好的，她不再开车了，别担心，你不会再有麻烦了。」

(Student’s laughter)

（学生笑声）

Can you believe wearing a uniform of the Akal Security drive one hundred and four mile an hour, when we are known in the entire state? Do you know how much I can get hurt, that’s why I get heart attacks, I can’t even believe it. Somebody who have to do anything with me have that kind of reputation.

你能相信吗，穿着 Akal Security 的制服，时速开到 104 英里，而我们整个州都知道我们？你知道我会受到多大的伤害吗，这就是为什么我会心脏病发作，我简直不敢相信。任何跟我有关系的人，都有那种名声。

much I can get hurt, that’s why I get heart attacks, I can’t even believe it. Somebody who have to do anything with me have that kind of reputation.

我会受到多大的伤害，这就是为什么我会心脏病发作，我简直不敢相信。任何跟我有关系的人，都有那种名声。

So what I mean to say is the one thing which will help us in sales is the goodwill, and goodwill is also to drive fifty-five miles an hour and goodwill also not driving on the patrol and calling your girlfriend and going into the ice-cream thing and chuckling there and talking, and talking very shitty language and do all those rotten things, I get that, I get the information next day before 11 o’clock, this is a very small town and so every town. Just remember so shall you sow, why don’t you say that,

所以我想说的是，能帮我们做销售的，是善意，而善意也包括以每小时55英里的速度开车，善意也包括不在巡警眼皮底下开车、打电话给女朋友、跑去冰淇淋店，在那儿嘻嘻哈哈地聊天，说些很烂的话，干那些烂事，我明白，我第二天11点前就收到消息了，这是个很小的镇子，每个镇子都一样。记住，种什么因，得什么果，你为什么不说出来，

Student: So shall you sow so shall you reap.

学生：种什么因，得什么果。

YB: Remember that, and if per chance you are unhappy, poor that you got to look within and see what you are sowing and if you are sowing something which is just spoiling your green lawn what they call it, (?).

YB：记住这一点，万一你不快乐，可怜的是你得往内看，看看你在种什么，如果你种的东西只是在毁掉你的绿草坪，他们管那叫什么，（？）。

Student: (---).

学生：（---）。

within and see what you are sowing and if you are sowing something which is just spoiling your green lawn what they call it, (?).

往内看，看看你在种什么，如果你种的东西只是在毁掉你的绿草坪，他们管那叫什么，（？）。

Student: (---).

学生：（---）。

YB: Something like that cut it out. We got to make ourself a international company, we got to make ourself personal security company where there is a money and if they want to give those jobs to those dependable and trustworthy officer of ours, so they can really enjoy, you shall have the priority, but remember on the other hand, don’t give us bad time.

YB：差不多就是那个，把它砍掉。我们得把自己做成一家国际公司，我们得把自己做成一家有人付钱的私人安保公司，如果他们想把那些工作交给我们那些可靠、值得信赖的警官，那他们就能真正享受，你会有优先权，但另一方面要记住，别给我们添麻烦。

Subject today is sales and…

今天的主题是销售和……

Student: Client relationship.

学生：客户关系。

YB: Aah.

YB：啊。

Student: Client relationship.

学生：客户关系。

YB: Sales and client relationship you have never to learn. Every spermatozoa knows how to reach to the egg and every egg knows how to get to spermatozoa, that is how this universe is, that is how we are born, so we always know that our spermatozoa knows when it reaches the egg it has to take eight circles to penetrate, that’s why I say,

YB：销售和客户关系，你从来不需要学。每个精子都知道怎么找到卵子，每个卵子都知道怎么找到精子，这个宇宙就是这样，我们就是这样被生出来的，所以我们一直都知道，我们的精子知道，当它到达卵子时，它得转8圈才能穿透，所以我说，

‘Bij Mantar Sarb Ko Giaan.’

「Bij Mantar Sarb Ko Giaan。」

‘Every seed knows it has a tree in it.’

「每一颗种子都知道自己里面有一棵树。」

it reaches the egg it has to take eight circles to penetrate, that’s why I say,

当它到达卵子时，它得转8圈才能穿透，所以我说，

‘Bij Mantar Sarb Ko Giaan.’

「Bij Mantar Sarb Ko Giaan。」

‘Every seed knows it has a tree in it.’

「每一颗种子都知道自己里面有一棵树。」

Sales and client relationship has one base on which it sits. Do you want to be prosperous or not? Those who wants to be prosperous shall have the best client relationship and best sales manners, that is where the profit is. Their profile will prove profit and remember that is as simple as we knew how to crawl, as we knew how to walk, as… you don’t have to potty train in this thing, it is a natural instinct which you can develop, and if you don’t have that natural instinct, ask yourself early in the morning I want to be profitable, I want to be comfortable, and I want to be able.

销售和客户关系有一个根基，它就立在这个根基上。你想不想丰盛？想丰盛的人，就该有最好的客户关系和最好的销售礼仪，利润就在这里。他们的业绩会证明利润，记住，这就像我们当初学爬、学走一样简单……这件事你不用像训练小孩上厕所那样去训练，它是一种自然本能，你可以把它开发出来；如果你没有那种自然本能，就在清早问自己：我要有利润，我要过得舒服，我要有能力。

Able, able, profitable, and comfortable; these three letters can make you best client relationship and best sales person, able, profitable, and comfortable.

有能力、有能力、有利润、过得舒服；这三个词能让你成为最好的客户关系、最好的销售人员，有能力、有利润、过得舒服。

able, profitable, and comfortable; these three letters can make you best client relationship and best sales person, able, profitable, and comfortable.

有能力、有利润、过得舒服；这三个词能让你成为最好的客户关系、最好的销售人员，有能力、有利润、过得舒服。

Aval (?) Karchal (?) Charlie, you remember that everybody knows it, able, profitable, and comfortable, so when you will have a conference next year we’ll like before that to teach you very detail. I have got my chief (?) general and head of the person who deals with you on accounts and business and figures, she has a very special subject to teach prosperity and other things. I hope you will listen to her and learn from it because we want you to also understand we are interested in your life too.

Aval（？）Karchal（？）Charlie，你记住，人人都知道这一点，有能力、有利润、过得舒服，所以明年你们开大会的时候，我们想在那之前非常详细地教你们。我已经请了我的主管（？）——负责跟你们对接账目、业务和数字的那位负责人，她有一个很特别的主题，要教丰盛和其他东西。我希望你们聆听她，从中学到东西，因为我们也想让你们明白，我们关心你们的生活。

and other things. I hope you will listen to her and learn from it because we want you to also understand we are interested in your life too.

和其他东西。我希望你们聆听她，从中学到东西，因为我们也想让你们明白，我们关心你们的生活。

We are not interested only in your job, we are not jobbers, we are very living people like if somebody is just on a diabetes, marginal overweight, and make excuses like me as I do to my doctors, well, you know I ate too much today, I wanted not to what should I do, I had a party that day, oh I couldn’t do it, I mean, you know all that and I know as myself as a patient what I do with my doctors, they don’t care, they see me, touch my pulse and they are hundred twenty dollars, they will put a stethoscope here then another fifty dollars, they know and I know it too but I have to decide with myself whether I want to live or not and how much risk I can take and just write down this few lines of mine, last line so you will remember, if wealth is lost, if wealth is lost nothing is lost, if health is lost something is lost, but if character is lost everything is lost...

我们不只关心你的工作，我们不是做工作的人，我们是很活生生的人，就像有人只是有糖尿病、稍微超重，然后像我对我医生那样找借口，嗯，你知道我今天吃太多了，我本来不想这样，我该怎么办，那天我有个聚会，哦，我做不到，我是说，你知道所有这些，我自己作为病人也知道我对我的医生是怎么做的，他们不在乎，他们看看我，摸摸我的脉，就是一百二十美元，他们把听诊器往这儿一放，又是五十美元，他们知道，我也知道，但我必须自己决定，我到底想不想活，我能冒多大风险，把我这几句话写下来，最后一句，这样你会记住：如果财富丢了，如果财富丢了，什么都没丢；如果健康丢了，有些东西丢了；但如果品格丢了，一切都丢了……

remember, if wealth is lost, if wealth is lost nothing is lost, if health is lost something is lost, but if character is lost everything is lost...

记住，如果财富失去了，如果财富失去了，什么也没失去；如果健康失去了，有些东西失去了；但如果品格失去了，一切都失去了……

But I have to decide with myself whether I want to live or not and how much risk I can take and just write down these few lines of mine last lines so you will remember, if wealth is lost, if wealth is lost nothing is lost, if health is lost something is lost, but if character is lost everything is lost and I tell you if you have a character of a salesperson and a client relation are best in your manners and etiquette, you shall never be poor.

但我必须自己决定，我到底想不想活下去，我能承担多大的风险，就把我这几句话写下来，最后几句话，这样你们会记住：如果财富失去了，如果财富失去了，什么也没失去；如果健康失去了，有些东西失去了；但如果品格失去了，一切都失去了。我告诉你们，如果你有销售员的品格，客户关系又体现在你最好的举止和礼仪里，你就永远不会贫穷。

To be rich is a itch but that does not mean if you become rich you will be happy, just remember happiness is not for sale, and there are seven steps to happiness, they are never six and never nine, first is commitment, that will give you character, character will give you dignity, dignity means you will be understood better, you will be kind of trusted, worshiped, all that, it will give you Divinity, Divinity does not mean religion, Divinity mean you have no duality, that’s what Divinity means.

变得富有是一种痒，但这并不意味着你富有了就会快乐，记住，快乐是不出售的，而通往快乐有七个步骤，从来不是六个，也从来不是九个。第一步是承诺，它会给你品格，品格会给你尊严，尊严意味着你会被更好地理解，你会被某种程度地信任、敬奉，诸如此类，它会给你神性，神性不是指宗教，神性是指你没有二元对立，这就是神性的意思。

worshiped, all that, it will give you Divinity, Divinity does not mean religion, Divinity mean you have no duality, that’s what Divinity means.

敬奉，诸如此类，它会给你神性，神性不是指宗教，神性是指你没有二元对立，这就是神性的意思。

It will give you grace or radiance, just remember when your personality doesn’t work, your talk doesn’t mean a thing, that is called grace. And grace will give you power to sacrifice, power to leadership, power to command, power to manage, power to control the expanded horizons, that is a sacrifice. When a man can do things for others and that is happiness. Happiness is when I can let myself be and do something for other which normally is plus me, if I am minus what I can do for others.

它会给你优雅或光芒，记住，当你们的人格不起作用时，你们说的话就毫无意义，那就叫优雅。而优雅会给你牺牲的力量、领导的力量、指挥的力量、管理的力量、掌控扩展视野的力量，那就是牺牲。当一个人能为别人做事时，那就是快乐。快乐就是我能让自己存在，并为别人做点什么，那通常是加在我身上的；如果我是减的，我能为别人做什么呢。

that is happiness. Happiness is when I can let myself be and do something for other which normally is plus me, if I am minus what I can do for others.

那就是快乐。快乐就是我能让自己存在，并为别人做点什么，那通常是加在我身上的；如果我是减的，我能为别人做什么呢。

Let me tell you something finally in my today’s talk, I came here and took a risk of heart attack for one reason only-I am going to change the whole character of this company and I want to push it to the hilt, I have one attitude in my life, I get what I want, otherwise I never have to touch it again. With me there are no second chance, I never forget and never forgive, because if I forget and forgive and forgive fault will live forever and I can’t afford that, beyond me, beyond me how I feel, how I understand, and how I want, there is a more powerful thing how it should be. I’m a man of knowledge I have served eighteen years in service I know all the tricks of the trade.

让我在今天这番话的最后告诉你一件事，我来这里，冒着心脏病发作的风险，只为一个原因——我要改变这家公司的整个性格，我要把它推到极致。我这一生有一个态度：我要的东西我一定能得到，否则我根本不会去碰它。在我这里没有第二次机会，我从不忘记，也从不宽恕，因为如果我忘记、宽恕，那过错就会永远活着，而我承受不起。在我之上，超越我，超越我的感受、我的理解、我的意愿，有一个更强大的东西——它本该是什么样。我是个有知识的人，我在这一行服务了十八年，我懂这行所有的门道。

Even you go today to India you land in airport, people doesn’t know me at all, they are young officers, recruited now, I have left India twenty-years-ago; at the airport they only happen to know that you know me they will respect you because I am in that whole service a legend.

就算你今天去印度，在机场落地，那些人根本不认识我，他们是年轻军官，现在才招进来的，我二十年前就离开了印度；在机场，他们只要碰巧知道你跟我的关系，就会尊敬你，因为我在整个这一行里是个传奇。

India twenty-years-ago; at the airport they only happen to know that you know me they will respect you because I am in that whole service a legend.

二十年前的印度；在机场，他们只要碰巧知道你跟我的关系，就会尊敬你，因为我在整个这一行里是个传奇。

I have left behind me the legacy, we started this company out of a joke, Guru Tej wanted to go to the police academy, he was A-one plus, plus, plus they say, they can’t take him because he is a Sikh. We were sitting in the living room, remember that day and he said, “Well, this is what they said,”

我身后留下的是传承。我们开这家公司，起初只是开个玩笑。Guru Tej 想去警察学院，他们说他是一等加、加、加，可他们不能收他，因为他是锡克教徒。我们当时坐在客厅里，记得那一天，他说：“嗯，他们就是这么说的。”

I said, “Forget it, we’ll have our own police company which will be better than all and remember man if we work hard we will make it such a success that it will be forever, we don’t need these guys.”

我说：“算了，我们会有自己的安保公司，比所有公司都好。记住，老兄，只要我们努力干，我们会把它做成一个永远存在的成功，我们不需要这帮人。”

which will be better than all and remember man if we work hard we will make it such a success that it will be forever, we don’t need these guys.”

它会比所有公司都好。记住，老兄，只要我们努力干，我们会把它做成一个永远存在的成功，我们不需要这帮人。”

Yes we started, we have gone through lot of ups and downs, we hope that we are on a position now to move forward, to look forward, we are not a international company, we want to be, we have resources and contacts and this time we want to be comfortable because we are trying to expand and that is where money lies, and that is where people who work with us so far we can reward them, otherwise it will be a routine job, keep one going morning, evening, afternoon and hello, hello, how are you, may be, may not be, and I don’t think that, that will work for long run because you might have started young with us or middle age, you got to grow, we have to find out how many securities we can give you, how much comfort we can give you, what we can do for you, we have a hell of a job waiting in front of us which we know we have to deliver, therefore we want you to deliver first because just remember, we are management, we are the top, you are the bottom, if the bottom start shaking, top cannot stay.

是的，我们开始了，我们经历了许多起起落落，我们希望现在处在一个能够向前走、向前看的位置上，我们不是一家国际公司，我们想成为，我们有资源和关系，这一次我们想要过得舒服，因为我们正在努力扩张，而钱就在那里，那些到目前为止和我们一起工作的人，我们就能奖励他们，否则它就只是一份例行公事，早上、晚上、下午都撑着，你好，你好，你好吗，也许行，也许不行，我不认为那样能长久，因为你可能是年轻时就和我们一起开始的，也可能是中年，你得成长，我们得找出能给你多少保障，能给你多少舒适，能为你做什么，我们面前有一大堆活儿等着，我们知道必须交付，因此我们想要你先交付，因为只要记住，我们是管理层，我们在上面，你在下面，如果下面开始摇晃，上面就待不住。

want you to deliver first because just remember, we are management, we are the top, you are the bottom, if the bottom start shaking, top cannot stay.

想要你先交付，因为只要记住，我们是管理层，我们在上面，你在下面，如果下面开始摇晃，上面就待不住。

If the deliverance under you all commanders and officers is become solid, you will become solid, if you will become solid we’ll become solid, then we can comfortably decide what best we can do for you.

如果你们所有指挥官和军官手下的交付变得扎实，你就会变得扎实，如果你变得扎实，我们就会变得扎实，然后我们就能从容地决定能为你做的最好的是什么。

If my sales talk is no good I like to be forgiven, but I just want to tell you we have one relationship, it is not a client relationship. I believe in a relationship either nothing or forever. I never walk away from any job and I never turn my back on anything. If I have to do something, I do it myself and I expect from you to do the same way. I have not to fit in in your shoes, you have no choice you have to fit in in my shoes. I a very alien immigrant story of success, you belong to this country, you are here before me, you must succeed also, if I who came from Canada to United States can succeed so well you are no dummies, take a chance, go for it.

如果我的销售话术不好，我希望被原谅，但我只是想告诉你，我们有一种关系，它不是客户关系。我相信关系要么什么都没有，要么就是永远。我从不离开任何一份工作，我也从不背弃任何事。如果我必须做什么，我就自己去做，我也期望你以同样的方式去做。我不必去穿你的鞋，你别无选择，你必须穿我的鞋。我是一个非常异乡移民的成功故事，你属于这个国家，你比我先在这里，你也必须成功，如果我这个从加拿大来到美国的人都能如此成功，你也不是笨蛋，抓住机会，去做吧。

If anybody of you ever think that he is competent to do better serve us anyway with anything and needs a help, feel free, we’ll come through.

如果你们中任何人曾经认为他有能力以任何方式更好地服务我们，并且需要帮助，请随意，我们会帮你。

for it.

为了它。

If anybody of you ever think that he is competent to do better serve us anyway with anything and needs a help, feel free, we’ll come through.

如果你们中任何人曾经认为他有能力以任何方式更好地服务我们，并且需要帮助，请随意，我们会帮你。

Just remember the word business, business is nothing but a busyness for accumulated profit through which man can require for himself services, and the goods. Money is nothing but money does, money is a token through which we give services and then we buy services, it is a exchange, it is not real. So let us get to the bottom of the business, you all want more facility, more money, more comforts, more security, more assurances, we know all that. To do all that money makes the mayor go. We need money to provide you that and money is not that we can go and take the gunmen and rob a bank, money comes out of the profit.

只要记住 business 这个词，business 不是别的，就是一门忙活（busyness），为的是积累利润，人靠它为自己换来服务和货物。钱不是别的，钱就是钱干的事，钱是一个凭证，我们用它给出服务，再用它买来服务，它是一种交换，它不是真实的。所以让我们挖到 business 的根子上，你们全都想要更多便利、更多钱、更多舒适、更多保障、更多保证，这些我们都知道。要做这一切，钱能让市长也动起来。我们需要钱来给你们提供这些，而钱不是我们可以拿着枪去抢银行，钱是从利润里出来的。

When your fault will be less, your working will be complete, your impact will be better, and profits will be high, don’t worry, all we do is put it into the dough and share it among all of us.

当你的过失变少，你的工作就会完整，你的影响就会更好，利润就会高，别担心，我们所做的就是把它放进面团里，在我们所有人中间分。

will be complete, your impact will be better, and profits will be high, don’t worry, all we do is put it into the dough and share it among all of us.

就会完整，你的影响就会更好，利润就会高，别担心，我们所做的就是把它放进面团里，在我们所有人中间分。

So I feel that it is a great privilege to work for the Akal Security or any such company which we run because we give back what people give us because for us it’s a religious belief to live by the sweat of brow, we don’t live off each other, we live by our own work, by our own sweat, by our own self and I know you all believe that way.

所以我觉得，为 Akal Security 或任何这样由我们经营的公司工作，是一种极大的荣幸，因为我们把人们给我们的还回去，因为对我们来说，靠额头的汗水活着是一种宗教信仰，我们不靠彼此活着，我们靠自己的工作、自己的汗水、自己的本身活着，我知道你们全都这样相信。

So what is a idea if one man is standing on a guard duty, he hears, the neighbor wants a security company to take care of security of them, if that person just write a note last night while on duty I heard our neighborhood apartment, or neighborhood company, or neighbor office they needs and somebody may explore and if that can explore that person is entitle to (?) We must work that way.

那么，如果一个人站在警卫岗位上，他听说，邻居想要一家安保公司来照看他们的安全，如果那个人昨晚值班时只写一张纸条：我听说我们邻近的公寓，或邻近的公司，或邻近的办公室，他们需要，也许有人可以去探一探，如果那能探成，那个人就有资格（？）我们必须那样做事。

What time you make?

你挣多少时间？

Student: (---).

学生：（---）。

YB: You have few minutes of asking any question and after that you won’t have a chance, so feel free, feel free, what you are loving? (?).

YB：你们有几分钟可以问任何问题，过了之后就没机会了，所以随意，随意，你们爱的是什么？（？）。

Student: (---).

学生：（---）。

have few minutes of asking any question and after that you won’t have a chance, so feel free, feel free, what you are loving? (?).

有几分钟可以问任何问题，过了之后就没机会了，所以随意，随意，你们爱的是什么？（？）。

Student: (---).

学生：（---）。

YB: Yeah I feel better, I have done my job and I’ll go home and have fun, but you know I come to come to New Mexico it is my home, I have gone allover the world, everywhere name it I am there except communist country which I don’t like to visit, not that I couldn’t. I don’t feel anything, any place is better in the whole world than Espanola, so blunt. People are peaceful, New Mexico is a very beautiful place, it is more beautiful than anything you can believe in. They are kind of Mexican not Mexican, Mexican are beautiful because in the sense you know in Mexico I tell you what I get there.

YB：是啊，我感觉好多了，我干完了我的活，我要回家好好玩一玩，但你知道，我来到新墨西哥，这里是我的家，我走遍了全世界，你说得出名字的地方我都去过，除了共产党国家，我不喜欢去那儿，倒不是我去不了。我没什么感觉，这世上任何地方都比不上埃斯帕尼奥拉，就这么直说。人们很平和，新墨西哥是个非常美的地方，它美得超出你的想象。他们算是墨西哥人又不是墨西哥人，墨西哥人很美，因为你知道，在墨西哥，我告诉你我在那儿得到什么。

you can believe in. They are kind of Mexican not Mexican, Mexican are beautiful because in the sense you know in Mexico I tell you what I get there.

超出你的想象。他们算是墨西哥人又不是墨西哥人，墨西哥人很美，因为你知道，在墨西哥，我告诉你我在那儿得到什么。

A man may be millionaire he is my student, I go there, he might be wearing two thousand dollar worth of a suit, well dressed, and perfect, first of all he will drive a car, he will see me he’ll stop the car, he will come out and he will kneel on his knees may be ruin his pant and suit but those are the people they do that way, Matray Grando, that’s it and I have to do nothing there, I am very happy, all I have to touch and say, “Bless you,” that’s it. God knows what happens but they get everything answered that way. Here is who are you, who am I, what we are doing, and all that kind of stuff.

一个人可能是百万富翁，他是我的学生，我去那儿，他可能穿着一套值两千美元的西装，穿得很讲究，无可挑剔，首先他会开着车，他一看见我就会把车停下，他会下车，双膝跪下，也许会把裤子和西装弄坏，但那些人就是这样做的，Matray Grando，就是这样，我在那儿什么都不用做，我非常开心，我只要碰一下他，说一句「祝福你」，就这样。天知道会发生什么，但他们所有的问题就这样得到了解答。在这儿呢，你是谁，我是谁，我们在干什么，全是这一类的东西。

I have lived, gone, travel, stayed all over but Espanola is very healthy, also yesterday I was feeling if I have to die let me go home that is much better than in Los Angeles though it is a city of angels but God it is smog.

我住过、走过、旅行过、待过各地，但埃斯帕尼奥拉非常健康，昨天我还在想，如果我要死，就让我回家去死，那比在洛杉矶好多了，虽说洛杉矶是天使之城，但天哪，那里全是雾霾。

(Students’ laughter)

（学生们大笑）

if I have to die let me go home that is much better than in Los Angeles though it is a city of angels but God it is smog.

如果我要死，就让我回家去死，那比在洛杉矶好多了，虽说洛杉矶是天使之城，但天哪，那里全是雾霾。

(Students’ laughter)

（学生们大笑）

I can’t stand it, but I have to live it because I have to earn, what should I do, there are doctors there, facilities are better, hospital facilities are better, everything is fantastic, so I am stuck there, but forget it. That’s why I wrote my poem about Espanola, it is in the governor’s office, it is in the mayor’s office Espanola, it is all over the world too.

我受不了那儿，但我又得在那儿生活，因为我得挣钱，我该怎么办呢，那儿有医生，设施更好，医院的设施更好，一切都棒极了，所以我就被困在那儿了，不过算了。这就是为什么我写了那首关于埃斯帕尼奥拉的诗，它挂在州长办公室里，挂在埃斯帕尼奥拉市长的办公室里，也传遍了全世界。

Yeah since yesterday I fortunately feel better why I don’t know, nothing much is done, I think it was a reaction of something flu and it was reaching to a point but thanks to that flu medicine I think the virus has left, it is just like yesterday it happened, after I left there I was very uncomfortable, I am not denying that, but when we went from here to this gallery and from there we went to office, something happened in office, it looked like something has just left me and leave me free, something. I am fine, today I am as normal as I could be. Now my heart may not even beat I am, I am okay, not mad at it, it is all right. So George you are going to smile, haa?

是啊，从昨天起我幸好感觉好多了，为什么我也不知道，没做什么特别的事，我想那是某种流感的反应，本来正到一个顶点，但多亏了那流感药，我想病毒已经走了，就像昨天发生的那样，我离开那儿之后非常不舒服，我不否认，但我们从这儿去了那个画廊，又从那儿去了办公室，在办公室里发生了点什么，看起来好像有什么东西刚离开了我，把我放开了，某种东西。我很好，今天我尽可能正常了。现在我的心脏可能都不跳了，我，我没事，不气它，没关系。所以 George 你要笑一笑，哈？

I am as normal as I could be. Now my heart may not even beat I am, I am okay, not mad at it, it is all right. So George you are going to smile, haa?

我尽可能正常了。现在我的心脏可能都不跳了，我，我没事，不气它，没关系。所以 George 你要笑一笑，哈？

Student: (---).

学生：（---）。

YB: Aah.

YB：啊。

Student: Sir.

学生：先生。

YB: And making him smile too. Good God. Yeah.

YB：也让他笑一笑。天哪。是啊。

Student: (---).

学生：（---）。

YB: We are in very much pain and that we get kind of a people walk in and walk out. The situation is why it is happening is the first of all we are not in a position to pay people such a attractive salary that should stay. Secondly security job is very boring and monotonous. Security work can only be done by people of a special quality, it is not a job of a ordinary common human being who does not have nerves to stand alone at night thinking that he is, he is the highest of all doing the lowest of anything.

YB：我们非常痛苦，就是那种人来人走的情况。为什么会这样，首先，我们没能力付给人们那么有吸引力的薪水让他们留下来。第二，保安工作非常无聊、单调。保安工作只能由有特殊品质的人来做，它不是普通人的工作，普通人没有胆量夜里独自站着，还想着他是，他是最高的，却在做最低的事。

common human being who does not have nerves to stand alone at night thinking that he is, he is the highest of all doing the lowest of anything.

普通人没有胆量夜里独自站着，还想着他是，他是最高的，却在做最低的事。

So understanding the psychology and the situation we are trying to find a way where we can expand enough. I don’t say that we will pay everybody great but at least those who will stick with us we can make them very comfortable, that is the immediate goal. I don’t think that this turnover will change because that kind of job it is, it is a job where girlfriend is arguing with you and you know you have to go for a patrol, God can you believe that, so I have done this job. I was the officer commanding of the (?) security. I know how monotonous, lonely and nerve wrecking it is.

所以理解了这种心理和处境，我们正试着找一条路，让我们能扩展得足够大。我不是说我们会付给每个人很高的薪水，但至少那些愿意跟我们坚持下来的人，我们可以让他们过得很舒服，这是眼前的目标。我不认为这种人员流动会改变，因为那种工作就是这样，它是那种女朋友正跟你吵架，而你知道你得去巡逻的工作，天哪，你能相信吗，所以这工作我做过。我曾是（？）保安的指挥官。我知道它有多单调、多孤独、多折磨神经。

We are trying to create a comradeship, we are trying to also create a better client relationship, we are also trying to see that people have a comfortable feeling about us, we do not know whether we will succeed or not, we are trying because we also know some people are very extremely neurotic, they just want to come for few minutes, do us in, kick us up, show their face walk away, not worry about it.

我们是在努力建立一种同志情谊，我们也在努力建立更好的客户关系，我们也在努力让人们对我们有一种舒服的感觉，我们不知道会不会成功，我们在努力，因为我们也知道有些人极其神经质，他们只想来几分钟，把我们搞一顿，踢我们一脚，露个脸就走人，根本不放在心上。

some people are very extremely neurotic, they just want to come for few minutes, do us in, kick us up, show their face walk away, not worry about it.

有些人极其神经质，他们只想来几分钟，把我们搞一顿，踢我们一脚，露个脸就走人，根本不放在心上。

We also know some people come and they do not know how important it is to keep awake on the duty and be alert, and be methodical, and many more things and we also know some people hate to still like a staff and a stake at night, whole night doing nothing, there better be go sailing and be in Hawaii rather than here standing in the cold around is cool, watching ghost at night.

我们也知道有些人来了，却不知道在值班时保持清醒、保持警觉、有条有理，以及更多的事情有多重要，我们也知道有些人讨厌像根柱子一样整夜守在那里，一整夜什么都不干，还不如去夏威夷航海，而不是在这里站在冷风里，周围冷飕飕的，夜里看鬼。

I thoroughly understand both sides but I think the practical way to get out of this is to make life little more comfortable than expected by the individual so that he can feel and reaching back quick so that he can feel that somebody is working with him, not at him, that is the only practical possibility.

我完全理解两边，但我认为摆脱这个局面的实际办法，就是让生活比个人预期的稍微舒服一点，这样他能感觉到，而且回应得快，这样他能感觉到有人在跟他一起做事，而不是在对付他，这是唯一实际的可能。

so that he can feel and reaching back quick so that he can feel that somebody is working with him, not at him, that is the only practical possibility.

这样他能感觉到，而且回应得快，这样他能感觉到有人在跟他一起做事，而不是在对付他，这是唯一实际的可能。

I have a bad day but I am hoping for a better tomorrow that, that’s all I can say. I know I am very much tired myself of when I go to the office I see some people have gone and some people got left us within our own presence. I used to say, I never hire, never fire, but it didn’t work, they fire themselves, what should I do, can’t hang with them. I keep nothing under my sleeves if somebody has to leave after that they can leave. You know normally we can do anything we want and by the way we have provided you with the counseling also, we have a psychologist on staff, we want you to, and most compassionate, highly motherly Ph. D.

我今天过得很糟，但我盼着明天会更好，这就是我能说的。我知道我自己也很累，我去办公室的时候，看到有些人走了，有些人在我们眼皮底下就离开了我们。我以前常说，我从不雇人，也从不炒人，但这不管用，他们自己把自己炒了，我能怎么办，没法跟他们耗着。我袖子里什么都不藏，如果有人要走，那就走吧。你知道，通常我们想做什么都行，顺便说一句，我们也给你提供了心理咨询，我们有一位在职的心理学家，我们希望你去，她是最慈悲、最有母性的博士。

, in counseling and sometime you don’t take advantage of it, and what better I can offer you she is my wife too. I mean to say, how near in my ear you can whisper than her…

，做心理咨询，有时候你不去利用它，我还能给你提供什么更好的呢，她还是我妻子。我的意思是说，还有谁能比她更贴近我耳边说悄悄话呢……

(Students’ laughter)

（学生们大笑）

I mean just understand sometime I dreadfully do not want to acknowledge it but fact is anybody who has counseled with her next day I have to tell her I have taken care of it, otherwise forget it.

我的意思是，你只要明白，有时候我特别不想承认，但事实是，任何找她做过咨询的人，第二天我都得告诉她，我已经处理好了，否则就算了。

do not want to acknowledge it but fact is anybody who has counseled with her next day I have to tell her I have taken care of it, otherwise forget it.

我不想承认，但事实是，任何跟她咨询过的人，第二天我都得告诉她我已经处理好了，否则就算了。

(Students’ laughter)

（学生们大笑）

And now I am taking excuse with her, wait a minute you are the company’s employee and I cannot listen to you all the time. I’ll get the report through my secretary and it’s a secretary or no secretary are you doing it or not, period. You understand what tied hand I feel. I am very glad you are not taking advantage of her at all because..,

现在我在跟她找借口，等一下，你是公司的员工，我不能一直听你说。我会通过我的秘书拿到报告，不管有没有秘书，你到底做不做，就这样。你明白我感觉多束手束脚。我很高兴你完全没有占她便宜，因为……

(Students’ laughter)

（学生们大笑）

That is one thing I least expect but once you can get to her ears she gets to head my head faster than anything and either they are in trouble or Guru Tej is and God knows who but somebody and first of all Siri Karam will have a bad day that day because instead of telling me through list what I have supposed to answer I tell her in my list what has to be taken care of and it is pretty good.

那是我最不指望的一件事，可一旦你能进到她耳朵里，她就能比什么都快地进到我脑子里，然后要么是他们有麻烦，要么是 Guru Tej 有麻烦，天知道还有谁，反正总有人，而且首先 Siri Karam 那天会不好过，因为她不是通过清单告诉我该回答什么，而是我在清单里告诉她该处理什么，这还挺好。

because instead of telling me through list what I have supposed to answer I tell her in my list what has to be taken care of and it is pretty good.

因为她不是通过清单告诉我该回答什么，而是我在清单里告诉她该处理什么，这还挺好。

But if you have a problem, family problem, something this, something that, please don’t hesitate, her job is to keep client relationship secret but she also has a very deep client relation secret with her husband so she doesn’t tell me what it is, but she does tell me it should be taken care of, can you understand what a dilemma is that when I do not know what I have to take care of.

但如果你有问题，家庭问题，这个那个，请别犹豫，她的工作是保密客户关系，但她跟她丈夫之间也有很深的客户关系秘密，所以她不会告诉我是什么事，但她会告诉我这事得处理，你能明白这是什么样的两难吗——我根本不知道我要处理什么。

(Students’ laughter)

（学生们大笑）

Can you believe this how it works, it works, oh by the way (?) in Akal Security is there somebody with this kind of, this kind of name working, I mean she knows, she has a file, everything. I said, “May be, what is wrong with now?”

你能相信这是怎么运作的吗，它就是这么运作的，哦顺便说一句（？）在 Akal Security 有没有人叫这种、这种名字的，我是说她知道，她有档案，什么都有。我说：「也许吧，现在有什么问题？」

“Well you got to look into it.”

「嗯，你得去查一查。」

I said, “Why I have to look into it, they are looking into it, you know sitting corporate office everything.”

我说：「我为什么要去查，他们在查啊，你知道，坐在公司办公室里，什么都查。」

“No, no I want you to look into it, could you.”

「不，不，我要你去查，你能不能。」

I said, “What is the name, say it again, all right give me in writing, write it on a pad.”

我说：「叫什么名字，再说一遍，好吧，写给我，写在便签本上。」

no I want you to look into it, could you.”

不，我要你去查，你能不能。」

I said, “What is the name, say it again, all right give me in writing, write it on a pad.”

我说：「叫什么名字，再说一遍，好吧，写给我，写在便签本上。」

So next morning I have, I keep those slips I am very good they are always in my phone book that little book that’s why its binder always tears up because there are more paper than its original paper, so I pick that up and say, “Siri Karam, (?) Bibiji is on my back,” she said, “What for sir?”

所以第二天早上我有，我留着那些纸条，我很在行，它们总是在我的电话本里，那本小本子，所以它的活页夹总是裂开，因为里面的纸比原来的纸还多，所以我拿起它说：「Siri Karam，（？）Bibiji 在催我，」她说：「先生，为什么？」

I said, “Well there is some of guy your, there is some problem, investigate.”

我说：「嗯，有你们某个人，有点问题，去查一查。」

You understand investigation done on a corporate level it has to be decided within hours and that’s how fast it works. I mean on our side we think we are, we are doing our best to reach you.

你明白，在公司层面做的调查，必须在几个小时内就定下来，它运转起来就是这么快。我的意思是，在我们这边，我们觉得自己已经尽了最大努力去联系到你。

level it has to be decided within hours and that’s how fast it works. I mean on our side we think we are, we are doing our best to reach you.

层面，必须在几个小时内就定下来，它运转起来就是这么快。我的意思是，在我们这边，我们觉得自己已经尽了最大努力去联系到你。

I understand you don’t know us and I am not asking you to know us, but all I want to tell you we know you and we also know that there is no comfort in our life if you are not comfortable, we understand that and we stand under that, it is not that we are doing lip service or sympathy with you, we fully understand and least and last one thing I will never tolerate if you want to see where I cross all lines and border when a man tries on duty or otherwise uses anything to coerce or convince a woman that other than job she has a obligation to the man and all of you officers must understand if I ever get a report from any woman that you have cross what is called the line of decency you shall not have a minute with me forever and I’ll cut you through in a second and I’ll meet you in the court if you ever claim anything.

我明白你不认识我们，我也不是在要求你认识我们，但我想告诉你的只是，我们认识你，我们也知道，如果你不舒服，我们的生活里就没有舒服可言，我们明白这一点，我们站在这一点上，这不是我们在耍嘴皮子或者对你表示同情，我们完全明白，而且最后、最要紧的一点，我绝不会容忍——如果你想看看我在哪里会越过所有的线和边界——当一个男人在执勤时或者别的场合，用任何东西去胁迫或说服一个女人，说她除了工作之外还对那个男人有义务，你们所有警官都必须明白，只要我从任何一个女人那里收到报告，说你越过了所谓体面的界限，你在我这里就永远别想有一分钟，我会立刻把你切断，如果你敢声称什么，我会在法庭上跟你见面。

of decency you shall not have a minute with me forever and I’ll cut you through in a second and I’ll meet you in the court if you ever claim anything.

体面的界限，你在我这里就永远别想有一分钟，我会立刻把你切断，如果你敢声称什么，我会在法庭上跟你见面。

I have absolutely no respect for that man who uses his office for anything towards the indecency towards women, just understand. It is not a restaurant where you can punch the butts and get away with, it is a uniform here, here women is very simple and I give you my personal impression you don’t have to follow it, but damn you if you ever cross it I’ll never leave you where you are. I am born of a woman and I respect a woman and whosoever shall cross it shall have no chance.

我对那种利用自己的职位对女人做任何不体面之事的男人，绝对没有任何尊重，你们只要明白这一点。这不是一家你可以拍拍屁股就走人的餐馆，这里是一身制服，在这里，女人这件事非常简单，我把我个人的印象告诉你，你不必照着做，但如果你敢越过它，我就该死地绝不会让你留在原地。我是女人生的，我尊重女人，谁越过这条线，谁就没有机会。

If you ever want to hear a warning that’s the only warning you should be very worried about and I have got very, very, very long hands, if I like to reach your neck I can make it anyway because I have survived well in twenty years in United State and look how funky I look.

如果你想要听到一个警告，这就是唯一一个你应该非常担心的警告，而我有非常、非常、非常长的手，如果我想够到你的脖子，我无论如何都能做到，因为我在美国好好地活了二十年，看看我有多古怪。

(Students’ laughter)

（学生们大笑）

to reach your neck I can make it anyway because I have survived well in twenty years in United State and look how funky I look.

够到你的脖子，我无论如何都能做到，因为我在美国好好地活了二十年，看看我有多古怪。

(Students’ laughter)

（学生们大笑）

And I am very different, but I have very one attitude, I do not tolerate women to be insulted in any form, shape and a degree on work or in our association. I’ll uphold that at any cost. I just wanted to let you know. That is one area in my life there is no appeal against and just remember buck stops here and don’t have any misunderstanding. I want you to, all those who work under your command let them know it.

而我很不一样，但我有一个态度非常明确：我不容忍女性以任何形式、任何形态、任何程度在工作中或在我们这个团体里受到侮辱。我会不惜一切代价维护这一点。我只是想让你们知道。这是我生命中一个没有上诉余地的领域，记住，责任到此为止，不要有任何误解。我要你们，所有在你手下工作的人，都让他们知道这一点。

Because I feel that if you can wear a uniform and you do not upgrade the dignity of that uniform and use it for something which is not required to be used and to the extent that you take advantage of something you are not to, then with all force of the establishment we the management have to enforce it as a law;

因为我觉得，如果你能穿上一身制服，却不提升那身制服的尊严，还把它用在不该用的地方，甚至利用你不该利用的东西占便宜，那么我们就得用整个机构的全部力量，由我们管理层把它当作法律来执行；

extent that you take advantage of something you are not to, then with all force of the establishment we the management have to enforce it as a law; may be it is not a pattern to be liked, may be it is not a question to be asked, may be you can tell me woman is a bitch, she is a whore, she is a junk, she is a dunk, whatever you want to call it and may be you have the guts to say anything you want, but I tell you one thing you can say what you want, but you will not work for us, that is period, straightforward line.

到了你利用你不该利用的东西占便宜的地步，那我们就得用整个机构的全部力量，由我们管理层把它当作法律来执行；也许这不是一个讨人喜欢的模式，也许这不是一个该问的问题，也许你可以告诉我女人是婊子、是妓女、是垃圾、是废物，随你怎么叫，也许你有胆量说任何你想说的话，但我告诉你一件事：你想说什么都可以，但你不会为我们工作，就这样，直截了当的界线。

If woman is bad and she is not a woman we’ll have a procedure in the manual to deal with it, but if you ever found out exploiting any weakness like that or trying to trade in your dignity and your officer ship of command to understand they go for, I am not saying it doesn’t exist, I am not saying it is not a problem of every company, I am not saying anything, I say, we won’t tolerate it, that’s it. And when I say we won’t tolerate it I say with a T capital.

如果女人不好，她不像个女人，我们手册里有程序来处理，但如果你一旦被发现那样利用任何弱点，或者试图拿你的尊严和你的指挥官身份去做交易，去搞明白他们图什么，我不是说这种事不存在，我不是说这不是每家公司都有的问题，我什么都没说，我说的是：我们不容忍，就这样。当我说我们不容忍时，我说的是大写的「不」。

of every company, I am not saying anything, I say, we won’t tolerate it, that’s it. And when I say we won’t tolerate it I say with a T capital.

每家公司都有的问题，我什么都没说，我说的是：我们不容忍，就这样。当我说我们不容忍时，我说的是大写的「不」。

I don’t want a rude language in the office, I don’t want any joke which is considered to be sisterly and indecent, I don’t want to take any latitude, yes, you want to invite your house somebody and you want to shoot him, or shoot her, that is your problem, and if she goes and get shot I’ll just send flowers on the deathbed, but as far as duty concern area patrol or anything just forget it.

我不想要办公室里出现粗鲁的语言，我不想要任何被认为是姐妹间随便、下流的玩笑，我不想给任何自由度，是的，你想请人到家里来，然后开枪打他，或者打她，那是你的问题，如果她去了被打死了，我就在临终床前送束花，但就职责所涉的区域巡逻或任何事而言，想都别想。

Just stay clean of this fatal attraction. I know we are men, I know we want every woman, more impotent we are, and more after women we go, and I am, mind you I am a psychologist so there is nothing more naked before me a human behavior than anybody can think, but is not that it is my religion, it is not that it is my psychology, it is not that…..

只要远离这种致命的吸引力就好。我知道我们是男人，我知道我们想要每一个女人，我们越无能，就越追逐女人，而我，提醒你，我是个心理学家，所以在我面前，人类行为比任何人能想到的都更赤裸，但这不是因为这是我的宗教，不是因为这是我的心理学，不是因为……

Side – B

B 面

before me a human behavior than anybody can think, but is not that it is my religion, it is not that it is my psychology, it is not that…..

在我面前，人类行为比任何人能想到的都更赤裸，但这不是因为这是我的宗教，不是因为这是我的心理学，不是因为……

Side – B

B 面

Personality with me it is a simple thing and born of a woman and it is obligatory that I must pay tribute to her. And it is not a good thing to insult a woman. So please stay clear of that virus, that’s why we are trying to call not each other by names, hey John, hey we call by a rank. We do not want to take unlimited liberty to become personal and get involved personally and then do those kind of funny things which we normally do when we don’t wear a uniform. I want my officers to be well behaved, well disciplined, and morally a good example. I used to say and say it to you all, it is no good to be good if you don’t look good.

人格，对我来说这很简单，我生于一个女人，我有义务向她致敬。侮辱一个女人不是好事。所以请远离那种病毒，这就是为什么我们试着不互相叫名字，嘿 John，嘿，我们用军衔称呼。我们不想无限制地随意变得私人化、卷入私人关系，然后做那些我们平时不穿制服时会做的滑稽事。我希望我的警官行为端正、纪律严明，在道德上是好榜样。我过去常说，也对你们所有人说：如果你看起来不好，好也没用。

And we are willing to help you, we are willing to serve you, we are going to come all the way out for you, just tell us your problem.

我们愿意帮助你，我们愿意服务你，我们会一路为你赶来，只要告诉我们你的问题。

look good.

看起来好。

And we are willing to help you, we are willing to serve you, we are going to come all the way out for you, just tell us your problem.

我们愿意帮助你，我们愿意服务你，我们会一路为你赶来，只要告诉我们你的问题。

If you have a psychiatric problem or psychologic problem please let us know we’ll see what a company can do, but don’t you ever feel that behind the shutter what is going on we don’t know. I have been intelligence officer myself for eighteen years, I have all the tricks of the trade and I know well, and I do my homework very well. I don’t go on a hearsay or what I see, I experience it.

如果你有精神科问题或心理问题，请让我们知道，我们会看看公司能做什么，但你别以为帘子后面发生什么我们不知道。我自己做过 18 年情报官，这行的所有把戏我都有，我很清楚，我的功课做得很好。我不靠传闻或我看到的东西，我亲身经历。

So if you want to hear a management word I just tell you, treat every woman graciously doesn’t matter how obnoxious she is, her obnoxiousness we can deal later as per procedure, but taking law in your hand and trying to do things and especially in security it’s very difficult you take a officer in uniform, and go on whatever, I don’t want to say it because it is supposed to be within our range but I just don’t want even to give you example, I just want to tell you that I want my officers to be very stay clean in a (?) area.

所以如果你想听一句管理的话，我就告诉你：善待每一个女人，不管她多讨厌，她的讨厌我们之后可以按程序处理，但你把法律抓在自己手里想做事，尤其是在安保里，非常困难，你带着一个穿制服的警官，然后去搞什么，我不想说，因为这应该在我们范围内，但我甚至不想给你举例，我只想告诉你，我希望我的警官在（？）区域里保持非常干净。

within our range but I just don’t want even to give you example, I just want to tell you that I want my officers to be very stay clean in a (?) area. You want to get married you never get girl tell me, I’ll, I’ll hunt out a girl for you and I’ll, I’ll even rent out what the matchmaker or something.

在我们能管的范围内，但我甚至不想给你举例子，我只想告诉你，我要我的警官在（？）方面保持得非常干净。你想结婚却找不到姑娘，告诉我，我会，我会替你找一个姑娘，我甚至，我甚至会出钱请个媒人什么的。

I can do anything you want me to do but for God sake don’t do on job anything dirty, ugly, and unwanted.

你想让我做什么我都能做，但看在神的份上，别在工作上做任何肮脏、丑陋、不该做的事。

I want men to know it once for all, keep your status clean. I don’t want to ask you, you are supposed to open the door for them it is your courtesy, and your manners, and your etiquette, but I definitely want you don’t shut gate hard at their face. I do not know it may be totally wrong, you may not understand but I know when a man is rude to a woman, he is actually rude to himself and I know psychologically that man progresses nowhere, that is a total waste of life.

我要人们一次就明白，保持你的身份干净。我不想要求你，你应该为他们开门，那是你的礼貌、你的举止、你的礼节，但我绝对要你别当着他们的面把门重重关上。我不知道，这也许完全错了，你可能不理解，但我知道，当一个男人对女人粗鲁时，他其实是对自己粗鲁，我从心理学上知道，那样的男人哪儿也走不到，那完全是浪费生命。

when a man is rude to a woman, he is actually rude to himself and I know psychologically that man progresses nowhere, that is a total waste of life.

当一个男人对女人粗鲁时，他其实是对自己粗鲁，我从心理学上知道，那样的男人哪儿也走不到，那完全是浪费生命。

So please men, take a very proper view, treat woman like a client, and sell her the decency if you have any, but stay away you know it is not a good news, let me put it in simple in the language of Americans, it is not a good news to view yourself that you can do something which is not good to begin with, but I so far I know is the some people are very, very gentle people they are good life going and I hear lot of good things about you sir, I don’t think I have to say anything. I can’t tell you I, I was shocked (?) one thing and just didn’t feel good, but I, I had to act. But my action was as a chief counsel I didn’t interfere, I didn’t stop.

所以先生们，请端正地看待这件事，把女人当作客户，把你有的体面卖给她，但要离远点，你知道这不是什么好消息，让我用美国人的话简单说，你把自己看成能做一件从一开始就不好的事，这不是什么好消息，但据我所知，有些人是非常、非常温和的人，他们生活过得很好，我听到很多关于你的好话，先生，我想我不必再说什么了。我没法告诉你，我，我（？）一件事时很震惊，就是觉得不舒服，但我，我必须行动。但我的行动是作为首席顾问，我没有干涉，我没有阻止。

Student: (---).

学生：（---）。

(?) one thing and just didn’t feel good, but I, I had to act. But my action was as a chief counsel I didn’t interfere, I didn’t stop.

（？）一件事，就是觉得不舒服，但我，我必须行动。但我的行动是作为首席顾问，我没有干涉，我没有阻止。

Student: (---).

学生：（---）。

YB: Let us understand we are here for love, affection, promise for a better future, for a good life. I made it for me and I want you to make if for yourself. If on the way there is any help please don’t hesitate, call and there is a very caught, shut I mean to say, shortest root for people in Akal Security. All you have to do is call the personal relation and lay the garbage, it will reach me before the date changes and by the next morning before the noon somebody will be working on it, that is how fast it can be. It is within the discipline, you are uniform officer, you are supposed to go through the procedure right, but that is a direct procedure we have had a hotline for you.

YB：让我们明白，我们在这里是为了爱、为了亲情、为了对更好未来的承诺、为了好的生活。我为自己做到了，我希望你也为自己做到。如果路上需要任何帮助，请不要犹豫，打电话，在 Akal Security 里有一条非常隐蔽、封闭的——我的意思是说，最短的路径。你所要做的就是打给私人关系，把垃圾倒出来，它会在日期改变之前传到我这里，第二天早上中午之前就会有人在处理它，它就能这么快。这都在纪律之内，你是穿制服的警官，你应该走正规程序，对，但那是我们为你设的一条直接程序，一条热线。

If your family is in trouble and you are in emotional trouble which has nothing to do with the Akal Security you are in problem, you want to consult a very good, very qualified psychologist to help you out, please do.

如果你的家庭出了麻烦，而你陷入了情绪上的麻烦，这跟 Akal Security 毫无关系，你就有问题了，你想咨询一位非常好的、非常有资质的心理学家来帮你，请去吧。

has nothing to do with the Akal Security you are in problem, you want to consult a very good, very qualified psychologist to help you out, please do.

跟 Akal Security 毫无关系，你就有问题了，你想咨询一位非常好的、非常有资质的心理学家来帮你，请去吧。

With these words and at the nod of 4 o’clock I thank you again, and I hope we’ll continue and meet again in different atmosphere so we can sit and socialize, and crack jokes, and do other kind of things, but this was just a purely job related meeting and I made it as pleasant as I could, we have lot of work to do, and if we won’t do our work we don’t have anybody else who is going to finish it, so as a corporate we are going to work harder, and better to serve your future better, that’s all we morally feel we can do. We think, oh by the way suppose this guy sticks around with us for another twenty years what we have to offer him, you know what I mean.

说完这些话，在 4 点钟的点头示意下，我再次感谢你们，我希望我们会继续，并在不同的氛围里再见面，那样我们可以坐下来交往、开玩笑、做别的事情，但这次纯粹是一次与工作相关的会议，我尽量让它愉快，我们有很多工作要做，如果我们不做我们的工作，就没有别人会来完成它，所以作为一个企业，我们要更努力、更好地工作，更好地服务你们的未来，这就是我们在道德上觉得能做的全部。我们想，哦，顺便说一句，假设这家伙再跟我们待 20 年，我们有什么可以给他，你懂我的意思。

And those who are in the management must also understand if they don’t deliver they go too and it is not something it is only for the subordinate and middle rank, I think it applies to all including me.

而那些在管理层的人也必须明白，如果他们交付不了，他们也会走，这不是只针对下属和中间层的事，我认为它适用于所有人，包括我。

Student: (---).

学生：（---）。

(From here voice is not so very clear.)

（从这里开始声音不太清楚。）

YB: Oh you have come for that, oh it take my pulse, (?) thank you very much now I am under medical supervision.

YB：哦，你是为那个来的，哦，它给我把脉，（？）非常感谢，现在我在医疗监护之下。

here voice is not so very clear.)

从这里开始声音不太清楚。）

YB: Oh you have come for that, oh it take my pulse, (?) thank you very much now I am under medical supervision.

YB：哦，你是为那个来的，哦，它给我把脉，（？）非常感谢，现在我在医疗监护之下。

Just imagine twenty years ago while she (?) men landing with thirty-five dollars in his pocket received at Los Angeles by a friend came to visit to see United State for three days for a special occasion. (?) from India to Canada, to set up a most important course in the world even potential through (?), didn’t work out, and unfortunately California was very hot and warm whatever (?) when I landed in Canada, it was very, very, very (?). So (?) California but luck wanted something different and the hand of God brought me to New Mexico, I can say that I have (?) problem in the world, seen every place, but I still say, God (?) everywhere but in (?) home is Espanola.

想想二十年前，她（？）男人口袋里揣着三十五美元落地，在洛杉矶被一个朋友接走，来美国只待三天，为一个特别的场合。（？）从印度到加拿大，要在世上办一门最重要的课程，甚至潜力透过（？），没成，不幸的是加州非常热、很暖，不管（？）我落地加拿大时，非常、非常、非常（？）。所以（？）加州，但运气要的是别的，神的手把我带到了新墨西哥，我可以说我在世上（？）问题，什么地方都见过，但我还是说，神（？）无处不在，但（？）家是埃斯帕尼奥拉。

(Students’ laughter)

（学生们笑）

can say that I have (?) problem in the world, seen every place, but I still say, God (?) everywhere but in (?) home is Espanola.

我可以说我在世上（？）问题，什么地方都见过，但我还是说，神（？）无处不在，但（？）家是埃斯帕尼奥拉。

(Students’ laughter)

（学生们笑）

YB: I never deny that, that’s why I (?) ever think of you (?) our corporate office from (?) home because that is a (?) and (?) to tell you long story but I am to tell you something. I am internationally known as a holy man, I have met (?) met whatever you (?) in the highest, living branch of the holy people and we do very commercial things (?) because they think we are hear on the earth, guiding people to heaven and lot of you relate to us that we are very divine because we are not, we pretend to be very divine and I think it’s a very commercial exploitation with all men of God and look good and talk of God and understand (?) but one part of me is I am a great (?) and I went for a search.

YB：我从不否认这一点，所以我才（？）从（？）家想到你们（？）我们的公司办公室，因为那是一个（？）和（？）要跟你讲很长的故事，但我要告诉你一些事。我在国际上被当作圣人，我见过（？）见过你在最高处、活着的圣人分支里（？）的一切，我们做非常商业化的事（？），因为他们以为我们是在地球上，把人引向天堂，你们很多人把我们想得很神圣，因为我们不是，我们假装很神圣，我认为这是对所有神的仆人的一种非常商业化的剥削，看起来好、谈神、懂（？），但我的一部分是我是个伟大的（？），我去寻找。

I wanted to search my soul and I wanted to search the one who gave me my soul and I started talking to myself.

我想寻找我的灵魂，我想寻找那个给了我灵魂的人，我开始跟自己说话。

a great (?) and I went for a search.

一个伟大的（？），我去寻找。

I wanted to search my soul and I wanted to search the one who gave me my soul and I started talking to myself.

我想寻找我的灵魂，我想寻找那个给了我灵魂的人，我开始跟自己说话。

When I came to New Mexico it was one of the time in those days and I wore a uniform for eighteen years, it became a part of me, as a uniformed officer I understood that the entire harmony and the happiness in the world is uni form, one form. There’s one God and one form called mankind and also realized the highest virtue in (?) is kindness and compassion and I wanted to feel the people who believe in honesty, integrity and they want to have a job that they could be proud of, we should do something and we did it.

我来到新墨西哥时，那是那些日子里的一个时刻，我穿了十八年制服，它成了我的一部分，作为一个穿制服的长官，我明白世上全部的和谐与幸福就是统一的形式，一种形式。只有一个神，一种形式叫人类，我也意识到（？）里最高的美德是善良和慈悲，我想感受那些相信诚实、正直的人，他们想要一份自己能引以为傲的工作，我们应该做点什么，我们就做了。

Don’t misunderstand me because I have gone through.. I have gone through deadly cold nights, standing, lying down in the most remote field, in the dirt with all my men for full night. Looking at stars and making pictures and paintings and thinking that we are in the lush world of our self. Let me tell you that all these years, that with all that my heart doesn’t permit me physically to be here. My heart was so much (?) that I decided to seek (?) medical advice (?).

别误会我，因为我经历过……我经历过要命的寒夜，站着、躺着，在最偏远的田野里，和我的所有人一起在泥地里待上一整夜。看着星星，画图、作画，想着我们正身处自己那丰盛的世界里。让我告诉你，这些年来，尽管这一切，我的心脏在身体上不允许我待在这里。我的心是如此（？），以至于我决定去寻求（？）医疗建议（？）。

years, that with all that my heart doesn’t permit me physically to be here. My heart was so much (?) that I decided to seek (?) medical advice (?).

这些年来，尽管这一切，我的心脏在身体上不允许我待在这里。我的心是如此（？），以至于我决定去寻求（？）医疗建议（？）。

I tell you how important you are in my own language, there was a one very remote place it was being guarded by one single man in that deadly cold night when somebody came and wanted (?) the security (?) the officer responded, in the counter attack, he put his life on the line and finally the event didn’t extended longer than that he closed his eyes and (?). But when he woke up in his subtle body (?) and he recognized himself nothing and he said, “Who are you?” The (?) replied, “I am the God.” (?), “I don’t deserve it, how can be I can be taken from a human body by God Himself, I don’t believe it.” Then (?) said, “I am the God.”

我用自己的话告诉你你有多重要。有一个非常偏远的地方，在那个要命的寒夜里，它由一个人独自守着，有人来了，想要（？）那个安保（？），那个警官回应了，在反击中，他把自己的命押了上去，最后事情没有拖得更久，他闭上了眼睛，（？）。但当他以精微体（？）醒来时，他认不出自己，他说：「你是谁？」那个（？）回答说：「我是神。」（？），「我不配，我怎么可能被神自己从一个肉身中带走，我不信。」然后（？）说：「我是神。」

“Where are you taking me,” he said.

「你要带我去哪里，」他说。

“I am taking you to heaven, to sit by my right side.”

「我要带你去天堂，坐在我的右边。」

He said, “What I have done?”

他说：「我做了什么？」

He said, “for the security, safety and happiness in the deadly cold night you sit awake another day and you have done the greatest prayer and meditation on the earth and I thought why don’t come through and pick you up then there shall be no God.”

他说：「为了在那个要命的寒夜里的安保、安全和幸福，你又一天醒着不睡，你在地球上做了最伟大的祈祷和冥想，我想，为什么不来把你接走呢，那样就没有神了。」

and you have done the greatest prayer and meditation on the earth and I thought why don’t come through and pick you up then there shall be no God.”

你在地球上做了最伟大的祈祷和冥想，我想，为什么不来把你接走呢，那样就没有神了。」

Those who stay alone in the simple isolation of the moment in the most winter cold nights, into the utmost alertness and protect the property of others with honesty, integrity and Divinity are the parts of that almighty God which prevails everywhere and it is this positive spirit which bring peaceful night and tranquility and wonderful dreams to those who have to rise next morning to keep the society and the world and the politics of the world going.

那些在当下单纯的独处中独自待着的人，在最寒冷的冬夜里，保持最高的警觉，以诚实、正直和神性保护他人的财产，他们就是那位无处不在的全能神的组成部分，正是这种正向的精神，给那些第二天早晨必须起身、让社会、世界和世界的政治继续运转的人，带来安宁的夜晚、宁静和美妙的梦。

We who belong to the God and pretend to belong to God spend hours and hours on prayers. Sometime we have to (?) smallest in the court of God and you who are karam yogis, who live by the act, reality and the truth are the real things doing the duty of a soldier. The process of life, the (?) to live like a saint and act like a soldier who practice this and we prove this Wahe Guru that is why I am here to (?) you and say my prayer, may God bless you, as you stand (?) all deathlessness, may that be your proforma, may that be your privilege and may that be your right to right.

我们这些属于神、却假装属于神的人，花一小时又一小时在祈祷上。有时我们不得不（？）在神的法庭上做最渺小的那一个，而你们这些业瑜伽士（karam yogis），靠行动、真实和真理活着的人，才是真正在尽一名士兵职责的人。生命的过程，（？）像圣人一样活着、像士兵一样行动，谁实践这一点，我们就证明了这一点，Wahe Guru, Whaa‑hay Guroo，这就是为什么我来到这里（？）你们，说出我的祈祷，愿神保佑你们，当你们站立（？）一切不死之境，愿那成为你们的范式，愿那成为你们的特权，愿那成为你们行正事的权利。

may God bless you, as you stand (?) all deathlessness, may that be your proforma, may that be your privilege and may that be your right to right.

愿神保佑你们，当你们站立（？）一切不死之境，愿那成为你们的范式，愿那成为你们的特权，愿那成为你们行正事的权利。

Those of us who pray hours and hours and pretend to be (?) and try to impress people and do lot of those things because we (?) are in no way better than the one solitary soul just the affirmation of his own dignity and (?) stand outside somewhere at the dead of the night, alert and awake to protect and (?) the security, safety of that one who is sleeping at that moment. It’s the moment to (?) and (?) come at heart and I feel it’s a very, very great (?) But just on the other side of economics I just want to tell you when I decide to make my home in Mexico I found out it’s very costly to live here and I worked outside to bring money into the (?)

我们当中那些祈祷一小时又一小时、假装是（？）、试图打动别人、做很多这类事情的人，因为我们（？）绝不比那一个孤独的灵魂更好——他只是肯定自己的尊严，（？）站在外面某个地方，在深夜，警觉而清醒，去保护并（？）那个此刻正在睡觉的人的安全与保障。这是（？）和（？）从心底涌来的时刻，我觉得这是非常、非常伟大的（？）。但就在经济的另一面，我只想告诉你们，当我决定在墨西哥安家时，我发现住在这里非常昂贵，我在外面工作，把钱带进（？）

and I am very proud for the management and the people in the management of the Akal Security.

我为Akal Security的管理层和管理层里的人感到非常骄傲。

here and I worked outside to bring money into the (?)

在这里，我在外面工作，把钱带进（？）

and I am very proud for the management and the people in the management of the Akal Security.

我为Akal Security的管理层和管理层里的人感到非常骄傲。

They are spending (?) to bring bucks from other (?) to keep New Mexico (?) and good and my only process is I do not need a very long time when we shall be international security, capable to secure anybody because the (?), the quality of men is outstandingly excellent. I trust you that as I have left India twenty years ago, if you just go there today people who do not even know me, never met me (?) as third generation (?). (?) at airport they will greet you and ask you for me and as that is a legend I think wherever you serve, don’t become a (?) there become a legend.

他们花（？）从其他（？）带来钱，让新墨西哥（？）保持良好，而我唯一的做法是，我不需要很长时间，我们就会成为国际安保，有能力保护任何人，因为（？），人的品质卓越非凡。我相信你们，就像我二十年前离开印度一样，如果你们今天去那里，那些甚至不认识我、从未见过我的人（？）作为第三代（？）。（？）在机场他们会迎接你，向你问起我，既然那是一个传奇，我想无论你们在哪里服务，不要在那里成为一个（？），要成为一个传奇。

(?) at airport they will greet you and ask you for me and as that is a legend I think wherever you serve, don’t become a (?) there become a legend.

（？）在机场他们会迎接你，向你问起我，既然那是一个传奇，我想无论你们在哪里服务，不要在那里成为一个（？），要成为一个传奇。

People live by memory. Jesus is a memory. Buddha is a memory. Mohammad is a memory. Guru Nanak is a memory. So (?), so powerful that he is guiding us today and God is just three letters GOD, check your telephone number sometime. GOD when you total it up it become thirteen in number. I was talking to somebody, I said, “Lucky thirteen” and the child replied, “No, thirteen is unlucky.” I said, “This is the future of God,” and what I feel that we are very proud today we generated something in New Mexico, we organize it, we destroy the insecurity of people so that they can be at peace.

人靠记忆活着。Jesus 是一份记忆。Buddha 是一份记忆。Mohammad 是一份记忆。Guru Nanak 是一份记忆。如此（？），如此强大，以至于他今天仍在指引我们，而神只是三个字母 GOD，哪天你去查查你的电话号码。GOD 加起来是十三。我跟一个人聊天，我说：「幸运的十三」，那孩子回答：「不，十三是不吉利的。」我说：「这是神的未来。」而我的感受是，今天我们非常自豪，我们在新墨西哥州做出了些东西，我们把它组织起来，我们消除人们的不安全感，好让他们能处在和平之中。

that we are very proud today we generated something in New Mexico, we organize it, we destroy the insecurity of people so that they can be at peace.

今天我们非常自豪，我们在新墨西哥州做出了些东西，我们把它组织起来，我们消除人们的不安全感，好让他们能处在和平之中。

I am very grateful to each one of you who has served in this company and in the banner of the security company that we (?) to find ourself fast expanding company but we are very proud today that we have not only expanded in quantity but we are very solid (?). Thank you for the harsh training you go through and I know most of the time some of you (?) but I think the very impact of you can speak for itself and we have many honorable guests here, many (?) and many of friends came here and I am very proud to tell you don’t stop at this. Keep going, keep going and keep up.

我非常感激你们每一位在这家公司服务过的人，也感激在安保公司这面旗帜下服务过的人，我们（？）发现自己是一家快速扩张的公司，但今天我们非常自豪，我们不仅在数量上扩张了，而且我们非常扎实（？）。谢谢你们经历的严酷训练，我知道大多数时候你们中有些人（？），但我认为你们本身的影响就能说明一切，今天我们这里有很多尊贵的客人，很多（？），很多朋友来到这里，我非常自豪地告诉你们，不要停在这里。继续走，继续走，继续坚持。

Life is very short leave behind great memories and satisfaction and fulfillment that we got the privilege to get (?) and right to be alive and (?). Thank you very much being with me tonight, this evening and I am grateful to you and it’s my prayer that we could serve you with better prospects, better privileges and better conditions so that we can be very proud to be part of

生命非常短暂，留下伟大的记忆、满足与圆满吧，我们有幸得到（？），有权利活着并且（？）。非常感谢今晚、这个傍晚与我在一起，我感激你们，我祈祷我们能以更好的前景、更好的待遇、更好的条件来服务你们，好让我们能非常自豪地成为其中一员

This house. Thank you.

这个家。谢谢。

(Applause)

（掌声）